This is a 3 months assignment. Candidates with prior Mercy Corps experience are highly encouraged to apply.
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps has been present in Libya since 2011, focusing its interventions on Social Cohesion and Cash Transfers to vulnerable Libyans. With funding from UNHCR, ECHO and OCHA we work closely with Libyan stakeholders to jointly address humanitarian and development needs, with a focus on timely humanitarian response, increasing financial inclusion, and supporting social cohesion.
General Position Summary
The Grants and Reporting Officer will support Mercy Corps Libya programs as the point person for communicating Mercy Corps’ activities through official reports and communications. The role plays a key part in supporting coordination at country level and facilitating information sharing across Mercy Corps Libya teams in Libya and support office in Tunisia. This includes the consolidation of information from all programs into concise and clear narratives, with evidence taken from assessments, FGDs and case studies. The Grants and Reporting Officer must develop and possess an understanding of compliance and reporting format requirements for each donor and communicate those to program teams as needed. S/he will also serve as the focal point to ensure compliance with Mercy Corps internal systems of PM@MC and must also possess a basic understanding of internal standards in monitoring, evaluation and learning (MEL) and program quality and accountability. S/he is an integral part of the Mercy Corps Libya team and is expected to have a strong operational understanding of all activities and strategy.
S/he will also play a key role in the drafting of new proposals and supporting Program Managers (PMs) in developing the initial narrative and budget requirements, in close collaboration with the MEL, HAT, and programs teams. As such, the Grants and Reporting Officer is expected to liaise across all departments. Finally, s/he is the primary contact for internal communications within Mercy Corps on key program activities, success stories and other progress updates for the broader, Mercy Corps audience.
The Grants and Reporting Officer will work under the direct supervision of the Team Leader. S/he will have working relationships with Program Managers and Field Teams, Operations, Finance, Security and all other field departments in coordinating all grants and reporting related tasks.
Essential Job Responsibilities
Strategy & Vision
- Recognize opportunities for innovative action and create an environment of empowerment.
- Set direction alongside MEL to prioritise and organize actions and resources to achieve country-wide objectives and contribute to strategy development.
- Work with PMs to ensure Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
- Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
- Responsible for coordination and development of donor reports and ensuring they are of a high quality and submitted on schedule.
- Provide draft answers upon request to donor questions and inquiries, while ensuring compliance with donor regulations.
- Lead on the production of internal reports, including sitreps, 3Is and RTW, ensuring timely inputs from program, finance and operations teams, and ensure review and signoff processes are thorough and adhered to.
- Act as the primary focal point with the desk teams in Portland and Edinburgh to act in response to donor priorities and adhere to specific requirements and deadlines.
- Work closely with the MEL team to collect information on program monitoring, progress and quality to support ongoing reporting, proposals and other operational management tools.
- Lead on capacity building on report writing and information management for Mercy Corps Libya staff.
- Support coordination and document all Program Kick-off and Close-out meetings, track action points for follow-up and record/document all lessons learned.
- Develop the capacity of the Mercy Corps Libya team, deepen understanding of their roles in the development of proposals.
- Assist team members with information, tools and resources to improve tracking of upcoming funding opportunities and action plans to finalise proposals.
Influence & Representation
- Interface with the Mercy Corps Libya’s donor representatives to convey information about programs as appropriate.
- Participate in sharing best practices with NGOs and governmental agencies.
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
- Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Reports Directly To: Team Leader
Works Directly With: Deputy Team Leader, Mercy Corps Libya Program Managers and Officers, MCLY MEL team; Operations team members, TSU team members
Knowledge and Experience
- Bachelor degree or equivalent in related field. Graduate degree preferred.
- 1-2 years of experience related to humanitarian and/or developmental work
- English fluency at native or academic level, with strong writing skills and ability to edit with a critical eye to detail (English)
- Proficiency in Arabic preferred, French is a plus
- Ability to produce and edit documents under deadline pressure
- Ability to coordinate funding proposals and progress reports from key institutional donors (USAID, DFID, ECHO, UN Agencies).
- Experience from complex and complicated settings with time sensitive deliverables in unstable environments
- Experience working in a multi-cultural setting
- Strong interpersonal skills and ability to communicate clearly to diverse groups
- Demonstrated flexibility and creativity in planning and problem solving
- Ability and willingness to learn and follow donor reporting and compliance requirements.
- Internationally recognized qualification in project or program management highly preferred
- Advanced computer skills in MS Office programs and Google Suite
- Ability to work effectively with an ethnically diverse team in a sensitive environment.
- Previous experience in insecure environments and remote management is a plus.
- Knowledge of the Libyan context is a plus.
The successful candidate will have an ability to interact effectively across international and national program and operations teams successfully, both in a collaborative as well as training capacity. S/He will be able to maintain high ethical standards and treat people with respect and dignity. The ideal candidate would consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances. S/He will be able to support programmatic objectives with timely and meaningful up to date information, have a demonstrated ability to multitask, meet deadlines and process information in support of changing program activities.The candidate will have a clear understanding of standard of donor policies, compliance requirements. The most successful candidate will have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
Living Conditions / Environmental Conditions
The position is based in Tunis, Tunisia and does not require any travel outside of Tunis. This position is an unaccompanied position. Housing will be provided in Tunis according to Mercy Corps Libya housing policy. Accommodation is easily available either through AirBnB or short term rentals based close to the MC office. Transport is not provided by MC Libya, but a number of affordable options exist for travel to/from the office.
Living conditions in Tunis are comfortable. Tunis has excellent medical facilities, as well as dependable access electricity, clean water and internet connection. The security situation is stable in Tunisia, with a possibility minor rioting in some parts of the country due to economic hardships. Tunis is generally free of any serious threats towards international or national staff, outside of minor incidents of petty theft. Despite the relative security, restrictions exist for travel outside of Tunis.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.