Training Coordinator- Capacity, Culture, and Communications Team

  • Mid-level, Full-time staff position
  • Posted on 12 August 2019
  • Washington, D.C., District of Columbia, United States
  • Closing on 13 October 2019
  • Current

Job Description

Through ZemiTek’s LS-ISC contract, the Office of Local Sustainability in USAID’s Bureau for Economic Growth, Education and Environment (E3/LS) seeks a Training Coordinator to build USAID staff competencies (knowledge, skills, and abilities (KSAs)) to design and implement locally led development programs throughout the Agency. The overall target audience for trainings is USAID staff who are operationalizing locally led development and the Journey to Self-Reliance at all levels, throughout the Program Cycle, and all relevant supporting operations. The core target audiences for training are USAID Contracting Officer/Agreement Officer Representatives and Activity Managers. The Training Coordinator will coordinate the production and delivery of training events and tools in a variety of modalities that best fit audience needs and learning styles - and that will help E3/LS achieve its objectives.

Office Background

E3/LS works toward the day when foreign assistance is no longer needed and empowered local actors lead and sustain their own development. Through funding and technical leadership, E3/LS provides USAID Missions and staff with the knowledge, skills, tools, and resources to ensure that development assistance is locally led and advances self-reliance. E3/LS manages several flagship initiatives: Local Works, the Cooperative Development Program (CDP), the Small Project Assistance Program (SPA, in collaboration with the Peace Corps), a number of co-created research and development initiatives, the Locally Led Development Annual Program Statement (APS), and the Broad Agency Announcement (BAA) for Locally Led Development Innovation. The Office also uses its resources to provide communications, research, training, piloting, and other technical services for the benefit of the wider Agency. For more information, visit the Office online.

Position Roles

The Training Coordinator will advance the institutionalization of the Agency’s Journey to Self-Reliance by improving the KSAs of Agency staff to design and implement locally led and owned programs. The Coordinator will collaborate with E3/LS teams to lead the development of training materials and support the delivery of targeted training and/or technical assistance, as needed, tailored to the needs of particular audiences.

The Coordinator will interact frequently with colleagues in USAID Missions and USAID/Washington - and with external stakeholders - at various levels. Occasional travel to USAID Missions to work with field staff and interact with awardees will be required.

The Coordinator will incorporate locally led development messages/microlearning products into existing high priority Agency trainings, including those targeting key internal audiences (AOR/COR/GATRs, other Mission roles, and leadership), that are required training for these audiences or roles, and that are delivered regularly and frequently.

Primary Duties and Responsibilities
Define USAID target audiences for locally led development training - and desired outcome competencies/KSAs for locally led development and learning priorities per audience.

Define a training plan to build USAID staff competencies/KSAs using a combination of new and existing training and capacity building efforts for USAID staff and partners. Draw on E3/LS staff expertise, existing knowledge resources, research, and evaluations to identify and extract course content.

Design and develop a comprehensive training curriculum for unique, in-person, classroom-based trainings and other relevant capacity-building formats that are experiential and involve simulations, case studies, and role playing regarding locally led development. These may include:

  • Short multiuse (20 mins to 1 hour) online courses, featuring content delivered by local people or Mission staff sharing their experience or innovation. The short modules can be included in other sectors’ regular training courses to achieve the second objective of strengthening locally led development messaging throughout priority Agency courses.
  • Short microlearning videos featuring application of concrete skills and knowledge.
  • Online group challenges, learning networks, etc.
  • Different forms of facilitated knowledge exchange events that include sharing lessons learned, co-creation workshops, all stakeholders in the room, etc.
  • Different learning tools, such as podcasts, blogs, Twitter, infographics, etc.

Support Operational Units (OUs) that are updating their training courses to better align with the Journey to Self-Reliance, inserting locally led development concepts and approaches as appropriate.

Develop presentations, handouts, exercises, and other training materials for workshops on how to apply locally led development guidance in coordination with subject matter experts.

Deliver and test sessions and modules through pilots, betas, dry-runs, etc., to continuously refine course content.

Develop a plan for course delivery to ensure that trainings are delivered by individuals with expertise in locally led development and related topics. This includes, but is not limited to, delivering course content directly, bringing in other E3/LS team members as feasible, engaging individuals with subject matter expertise from within USAID to participate in a roster of ad hoc trainers, and engaging external trainers as appropriate.

Develop and deliver a training of trainers (TOT) curriculum for all trainers, and implement a system of TOT updates to maintain training quality.

Increase the capacity of local partners to achieve locally led development. Develop participatory approaches that allows key stakeholders involvement in the training process from the beginning, including local partners as active participants in this process as appropriate.

Facilitate knowledge generation/capture and sharing to ensure that knowledge and skills are built using all participants’ experiences and learnings. Incorporate participants’ experience through highly experiential learning methods.

Use USAID online platforms to provide training content through webinars, virtual working roups, e-consultations, video conferences.

Create on-demand job aids and tools to respond to self-directed learning needs and to allow access to learning tools when participants need them. Tailor training messages will be consistent with communications and knowledge management products’ messages to continuously reinforce learning.

Promote continuous training/learning approach that allows participants to connect frequently and through different learning modalities. Organize and track materials developed for various audiences across training, knowledge management, and communications.

Develop a process and procedures for the Capacity, Culture, and Communications Team to review and maintain records for training programs, including, but not limited to, course evaluations. Analyze data and identify trends to develop content updates.

Requirements

  • Master’s degree in International Affairs, International Development, Communications, or related field.
  • At least three years of relevant work experience as a Training Coordinator, Trainer, Training Facilitator, or similar role.
  • Considerable interest in locally led development.
  • Hands-on experience coordinating multiple training events in a corporate setting.
  • Adequate knowledge of learning management systems and web delivery tools. Experience with e-learning platforms.
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate).
  • Familiarity with effective and innovative job training methods and techniques.
  • Advanced organizational skills with the ability to handle multiple assignments.
  • Strong communication skills.
  • MS Office proficiency.
  • Ability to travel approximately 15% of time.

For consideration, applicants should submit both resume and cover letter.

About the Organization

ZemiTek, LLC is a Woman-Owned, SBA-certified 8(a) Small Disadvantage Business (SDB) based in the Washington, DC metro area. We have a strong record delivering innovative and high-quality solutions. Since 2007, ZemiTek has provided technical assistance, project management, information technology (IT), knowledge management, monitoring and evaluation, training and learning development, and institutional support services.

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