U.S. Human Resources Director

  • Posted on 2 April 2021
  • Watertown, Massachusetts, United States | Boston, Massachusetts, United States | Washington, D.C., District of Columbia, United States
  • Closing on 2 May 2021

Job Description

Pathfinder Overview

Pathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems in developing countries to remove barriers to critical sexual and reproductive health services. Together, we expand access to contraception, promote healthy pregnancies, save women’s lives, and stop the spread of new HIV infections, wherever the need is most urgent. Our work ensures millions of women, men, and young people are able to choose their own paths forward.

U.S. HR Director

Location: Watertown, MA or Washington DC

Summary:

Design and direct Pathfinder’s U.S. HR strategy in support of Pathfinder’s overall business strategy and objectives. Oversees U.S. Human resources program and staff. Responsible for implementation of U.S. HR policies and procedures, as well as staff recruitment, development, and retention. Plans and directs the administrative functions to support recruiting, interviewing, and on-boarding staff. Supports regional managers and functional leaders on all HR related matters including recruiting, hiring, on-boarding, performance management, compensation and benefits (total rewards), and employee relations. Serves as the point of contact for the local legal advisor.

Key Job Outcomes:

  • Executive Partnership: Function as a strategic business partner and talent management advisor to the executive leadership team. Partner with executive leadership to promote and execute on the organization’s HR philosophy, strategy. Collaborate with US based and executive leadership to understand business needs and continuously improve US-specific HR strategies, processes and policies.
  • First Point of Contact: Serves as the first point-of-contact for internal and external stakeholders on all matters relating to Human Resources.
  • Performance Management: Oversees the annual performance management activities, including training to US staff and those who work remotely. Coaches and counsels staff on employee relations issues related to hiring, termination, job performance, and organizational policies. Facilitates employee exits, both voluntary and involuntary.
  • Total Rewards: Accountable for Total Rewards for U.S. staff and ensures adherence to local labor laws, practices and Pathfinder norms.
  • Workforce Planning: Analyze and provide guidance on the business’s current organizational state and future requirements. Craft and revise role profiles as needed to facilitate business planning. Design and implement solutions to meet business needs.
  • Employee Relations: Effectively guide the staff and HR team through complex employee relations issues in compliance with federal, state, and local regulations
  • HR Records: Oversees HR related records and assumes primary responsibility for setup, maintenance and compliance of employment files based on local laws. Completes scheduled compliance audits.
  • Compliance: Liaises with local legal counsel to create comprehensive human resources policies and procedures that comply with local law.
  • Supervision: Provide strong leadership in the recruitment, training and development of top-quality HR talent to ensure the highest levels of performance and productivity. Instill a culture that emphasizes collaboration, accountability and transparency among the HR team.

Minimally Required Job-Specific Competencies:

  • HR Principles and Practices: Advanced knowledge of and ability to apply best in class Human Resources management practices and principles, labor relations regulations and requirements, total rewards, training and learning, and retention strategies (management, motivation, development, mentorship) to create a positive work culture.
  • U.S. Labor Law: Advanced knowledge and practical application of U.S. federal and state employment law.
  • Records Retention: Foundational knowledge of organizing, filling, and maintaining HR-related documents.
  • Compensation and Benefits: Foundational knowledge of compensation philosophy and salary structure as well as benefit programs for assigned country.
  • Training and Development: Foundational knowledge of the training and development process, including assessing needs, designing, and developing training, and delivering training programs.
  • PC Applications: Foundational knowledge of and ability to use HRIS and Pathfinder’s applicant tracking system. Ability to access and use the LMS.
  • Coaching, Counselling, and Influencing: Ability to coach, counsel and influence others at all levels of the organization.

Minimally Required Organizational Competencies:

  • Software Applications: Advanced knowledge of MS Office products, including MS Word, Excel, Outlook, and PowerPoint.
  • Sexual and Reproductive Health and Rights Services: Foundational knowledge of family planning and reproductive health principles, practices and services including strategies and indicators.
  • Passion for Sexual and Reproductive Health Services: commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices.
  • Communication: Advanced oral and written communication skills.
  • Languages: Advanced writing and speaking skills using local language and English language.
  • Project Planning and Management: Advanced skills in project planning, coordination, monitoring and management.
  • Customer Service: Advanced customer service skills.
  • Organization, Planning and Multi-tasking: Advanced organizational and planning skills, project planning and project management skills. Proven ability to set priorities, meet deadlines and multi-task with minimal supervision.
  • Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented, and ability to manage stress.
  • Global and Cultural Effectiveness: Ability to communicate, collaborate with diverse stakeholders and achieve operational outcomes.
  • Matrix Management: Ability to thrive in a matrixed organization.
  • Confidentiality; Proven ability to maintain confidentiality on work-related issues.

Required Education, Training and Experience:

  • Bachelor’s degree in Human Resources, Business Management, or related field.
  • 10 years of progressive HR experience, preferably including experience working in INGO or international development organization.
  • Prefer: SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) credential preferred.
  • 5 years’ experience managing Human Resources department
  • Preferred working experience with USAID funded work

Other Information:

  • Travel required (at least 20%)
  • Uses cellular and desk phone; laptop or desktop computer

About the Organization

Pathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems in developing countries to remove barriers to critical sexual and reproductive health services. Together, we expand access to contraception, promote healthy pregnancies, save women’s lives, and stop the spread of new HIV infections, wherever the need is most urgent. Our work ensures millions of women, men, and young people are able to choose their own paths forward.

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