USPSC Response Readiness Unit Leader

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USAID/ OFDA
Washington, D.C., United States
Apply by 6 April 2018
Mid-level , Full-time staff position
Posted on 8 September 2016

Job Description

Position Title: Response Readiness Unit Leader

Solicitation Number: SOL-OFDA-16-000074

Salary Level: GS-13 Equivalent: $92,145 - $119,794

Issuance Date: September 7, 2016

Closing Date: Apr 06,2018 (Deadline Extended)

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as a Response Readiness Unit (RRU) Leader under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials:

  1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

NOTE ABOUT THE DATA UNIVERSAL NUMBERING SYSTEM/SYSTEM FOR AWARD MANAGEMENT REQUIREMENTS

All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely,

Renee Reed

Contracting Officer

DUTIES AND RESPONSIBILITIES

The RRU Leader will serve as an advisor to and resource for the OPS Division Director as well as for others across the Division, regarding the unit activities and responsibilities listed below. Additionally, he/she will perform the following duties and responsibilities:

Regarding staffing, the RRU Leader, in consultation with SMT, RUs, DASP, and other stakeholders, will:

  • Manage and monitor OFDA’s Multiple Response Strategy (MRS), including:
    • Monitoring implementation and provide support to the RUs.
    • Reporting on MRS readiness.
    • Initiating and facilitating periodic discussions of MRS assumptions and conclusions with the goal of updating it to maintain ongoing relevance to OFDA’s current operating environment.
  • Support PTB implementation, such as:
    • Track completed PTBs.
    • Support linkage between MRS and PTB processes.
    • Support RUs and report as needed on availability of qualified staff for various DART and RMT positions.
  • Track staff readiness, PTBs, training, skills, language, deployment history, etc., for reporting and recommending staff for appropriate DART and RMT positions.
  • Coordinate on-call DART and on-call RMT readiness per MRS requirements. In close consultation with SMT and RUs, develop and experiment with new / improved systems to ensure response readiness.
  • Support planning for DART and RMT structures for actual or imminent activations, through
    • Facilitating planning efforts with regional teams
    • Identifying potential personnel to fill the positions identified
    • Coordinating with other Ops teams and units
  • Prior to the activation of an RMT, provide relevant support needed to successfully deploy a team to the field.
  • Facilitate readiness drills and exercises, including practice drills for special activations such as USAR, IAS, Chemical, Biological, Radiological, Nuclear, and Explosives (CBRNE), and wildfire responses.
  • Support the Operations Center Manager(s) with duty officer roster procedures and training.
  • Manage the staffing alert process.
  • Serve as backstops to other teams within the OPS Division, including completing PTBs for the other RUs in the Division. A particular focus will be on serving in the DMO role, and/or backstopping other teams so that they can serve in that role.

Deployment Gear

  • Coordinate overall OFDA policy and procedures concerning DART uniforms to support field operations.
  • Link with HPGE and other relevant office stakeholders, and determine clothing specifications and operational requirements.
  • Communicate intent to DASP, which will implement procurement, warehousing, dispatching, and inventory management.
  • Determine requirements, distribution guidelines, and specifications for field support kits, such as ROLO Kits and communicate intent to DASP, which will implement procurement, warehousing, dispatching, and inventory management.

OPS Liaisons and Planning

  • Serve as the manager of the core secretariat for the OPS Liaisons group, soliciting and training other Liaisons from across the Division and developing and maintaining a common approach and scope of work for the Liaisons.
  • Develop and or facilitate division-wide plans for OPS support to regional teams for newly evolving disasters until and unless an RMT is established.
  • Provide coordination and management of division planning resources as required.
  • Perform Deputy Manager for Operations (DMO) functions in support of regional teams for newly evolving disasters until and unless an RMT is established.
  • Interact with other USG agencies to manage effective coordination of response efforts, and interagency planning for operational contingencies.

Surge Capacity Resource

  • Serve as staffing resource to OFDA for operational and contingency requirements;
  • Maintain individual readiness for short-term assignments. Interact, as appropriate, with other OFDA units in order to build and sustain familiarity with their activities;
  • Sign-up for and serve as needed, on Washington-based RMTs, which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied but may include serving as the DMO.
  • Serve as the OFDA after-hours phone duty officer on a rotational basis, for approximately one week every six months;
  • As needed, serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time; and
  • Plan and carry out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, or a related field) plus seven (7) years of progressively responsible experience working in emergency relief and humanitarian assistance.

OR

Master’s degree with significant study in or pertinent to the specialized field (including, but not limited to, international relations, disaster management, contingency planning, or a related field), plus five (5) years of progressively responsible experience working in emergency relief and humanitarian assistance.

SELECTION FACTORS

(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

  • Applicant is a U.S. Citizen.
  • Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
  • USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
  • Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
  • Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
  • Ability to obtain a Department of State medical clearance.
  • Must not appear as an excluded party in the System for Award Management (SAM.gov).
  • Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.)

QRF #1 Experience managing a diverse team with converging and competing responsibilities and interests. Experience leading a team focused on addressing time-limited, personnel-sensitive issues with high-stake results. Demonstrated ability to manage several tasks at once and meet goals;

QRF #2 Experience with coordinating response team staffing; including planning, systems development and management, identification of required skills, training, staff enhancement, and mentoring. Demonstrated experience in training other personnel;

QRF #3 Demonstrated knowledge of operations, methodologies, systems, and structures of other US Government agencies involved with disaster response, in particular U.S. Department of Homeland Security (DHS), U.S. Forest Service (USFS), or Federal Emergency Management Agency (FEMA);

QRF #4 Experience in the development and implementation of policies, procedures, and systems for bringing together and interacting with trainers, technical experts, planners, stakeholders, and other agencies of the U.S. Government, on response-related issues; and

QRF #5 Demonstrated knowledge of the humanitarian assistance and disaster response community, culture, and objectives, and sensitivity to the associated technical and political issues. Demonstrated experience operating effectively in this community, at both the field and headquarters levels.

BASIS OF RATING: Applicants who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified candidates may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 15 points

QRF #2 – 15 points

QRF #3 – 10 points

QRF #4 – 5 points

QRF #5 – 5 points

Interview Performance – 30 points

Satisfactory Professional Reference Checks – 20 points

Total Possible Points: 100

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. Supplemental document specifically addressing the QRFs shown in the solicitation.
  1. USPSC Application form AID 302-3. Applicants are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

About the Organization

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa (AFD) Response Division and the Asia, Latin America, Europe, and Middle East (ALE) Response Division are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations including United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. AFD and ALE Response Divisions also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and complex disaster situations. Both Divisions encompass groups of operations specialists who provide technical expert capability in assessing the quality and strategic function of disaster response and risk reduction activities. The AFD Response Division is divided into two teams: East and Central Africa (ECA), and Southern, West, and North Africa (SWAN). The ALE Response Division is divided into four teams: East Asia and the Pacific (EAP), Europe, the Middle East, and Central Asia (EMCA), Latin America and the Caribbean (LAC), and South Asia.

The Operations (OPS) Division develops and manages operations for OFDA’s disaster responses by readying people and systems; projecting U.S. Government (USG) humanitarian capacity quickly into the field; and delivering material and technical assistance. The OPS Division maintains readiness to respond to emergencies through several mechanisms, including managing Urban Search and Rescue Teams, coordinating, staffing, training, and equipping Disaster Assistance Response Teams (DARTs), and Washington-based Response Management Teams (RMTs), and stockpiling emergency relief commodities in key locations around the globe to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division provides technical guidance and expertise in Disaster Logistics, Urban Search and Rescue, Operations Center management, activation/readiness, Civil-Military Liaison, and Chemical, Biological, Radiological, Nuclear and Explosive Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s capacity to execute and coordinate USG humanitarian assistance and response to natural disasters and complex emergencies. The OPS Division is divided into four teams: the Disaster Assistance Support Program (DASP), Military Liaison Team (MLT), Operations Support Team (OST), and Overseas Administration Team (OAT).

The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology, human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA's mandate by providing innovative solutions in the areas of Information Technology, staffing, funds control, budgeting, human resource management, and procurement to facilitate timely disaster responses. The PS Division is divided into four teams: the Award Change Control Group (ACCG), Human Resources Management Team (HRM), Budget, Finance, and Information Technology (BFIT) Team, and the Acquisition and Management (ACQ) Team.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation for response, mitigation, and disaster risk reduction activities. The PSPM Division houses technical experts in all sectors potentially affected by disasters, and leads the Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management. The PSPM Division is divided into four teams: Cross-Cutting Sectors Team, Natural Hazards Team, Health Team, and Livelihoods Team.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners; recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; and engages with the UN to advance USG humanitarian policy objectives and promote humanitarian principles within the USG and internationally. The HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences. It serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division staff manages global programs, policy and outreach, strategic communications, and interagency training and engagement. HPGE is divided into seven teams: Policy Team, Global Programs Team, Strategic Interagency Team, Strategic Communications Team, Interagency Training Team, Public-Private Engagement Team, and the United States Mission to the UN (USUN).

OPERATIONS DIVISION VALUES

OPS team members ensure that the following division values are incorporated into all aspects of work:

  1. Spiritus Operandi/Espirit De Ops
  • Demonstrating trust and openness among staff by assuming the best regarding our colleagues’ intentions and efforts.
  • Acting with eagerness and willingness to support one another and work together on tasks.
  • Maintaining top-down and bottom-up transparency while promoting a strong work ethic as paramount.
  • Demonstrating that optimism, humor, and perspective are powerful components of success, even in crisis-driven work.
  1. Positive Interactions
  • Owning how the OPS Division is perceived by others to ensure people maintain a positive impression of the division by treating everyone, regardless of seniority or organizational affiliation, in a professional, courteous, and respectful manner.
  • Building a reputation that when OPS is on an issue, it’s going to get addressed.
  • Doing our jobs consistently, competently, and effectively, with a focus on results.
  • Paying attention and listening mindfully to others, with the intent to really understand how they view a situation and what issue they are trying to address.
  • Exhibiting partnership and enthusiasm in helping others solve problems; including delivering hard messages with a smile.
  1. Competency
  • Adopting flexible and creative solutions to provide partners and beneficiaries with quality, effective, consistent, and timely results.
  • Maintaining proficiency and leadership in our areas of expertise, through engagement, training, field deployments, and exposure to other communities of thought.
  • Holding a long-term strategic perspective in the face of current crises.
  • Maintaining a global and functional focus for the office.
  1. Resourcefulness
  • Using innovating contracting, engagement, administrative, and programmatic approaches to meeting emerging requirements, while being flexible to changing needs.
  • Reaching out within the office, agency, interagency, and community beyond to seek innovative and creative solutions.
  • Proactively seeking and embracing positive change in order to provide and better service to our customers and stakeholders.
  • Viewing challenges as opportunities and focusing on finding a solution rather than just highlighting complications or issues.
  1. Staff Depth and Sustainability
  • Cultivating a breadth of experience and expertise by hiring individuals from diverse professional, cultural, and experiential backgrounds.
  • Proactively developing relationships with other industries and communities in order to learn and innovate.
  • Encouraging staff to service in a variety of roles, through staff rotations, shadowing, mentoring, and OPS liaison positions.
  • Continuing to support and staff responses through a variety of hiring mechanisms and resources.
  • Achieving response readiness while prioritizing personal life for both self and team members.
  • Bolstering staff wellness by incorporating flexible work schedules, leading to increased staff dedication, high-quality work, and flexibility.
  1. Commitment to Safety and Security
  • Recognizing that staff safety and security is everyone’s responsibility and enables OFDA access in the field.
  • Holding as a hallmark an underlying orientation towards managing risk for staff.
  • Preparing staff through training, mentoring, standard operating procedures, and provision of contextual knowledge.
  • Displaying professional conduct and integrity during crisis response operations.
  • Advocating for professional assessments of security risks prior to deployment of staff.

INTRODUCTION

The Operations Support Team (OST) comprises the Logistics Unit, Operations Center Manager, the Response Readiness Unit (RRU), Safety and Security Unit, and Urban Search and Rescue (USAR) and UN Disaster Assessment and Coordination (UNDAC) (U2) unit. Working together as a team, the OST supports the office’s readiness, resources, and operational capacity to deliver lifesaving assistance during a response. The RRU manages, coordinates, and maintains the office’s disaster response readiness with respect to staffing and deployment gear and the division’s readiness with respect to Operations Liaisons and planning. The RRU also manages OFDA’s participation in the International Assistance System (IAS). In consultation with the Senior Management Team (SMT), Responsible Units (RUs), DASP, and other stakeholders, the RRU manages and monitors OFDA’s Multiple Response Strategy; supports and tracks Position Task Book (PTB) implementation; supports RUs and reports as needed to SMT and others on availability of qualified staff for various DART and RMT positions; tracks staff readiness, PTBs, training, skills, language, deployment history, etc. for reporting and recommending staff for appropriate DART and RMT positions; and manages on-call DART and on-call RMT readiness per Multiple Response Strategy requirements. In close consultation with SMT and RUs, the RRU develops and experiments with new / improved systems to ensure response readiness; supports planning for DART and RMT structures personnel identification and coordination; facilitates readiness drills and exercises; supports the Operations Center Manager(s) with duty officer roster procedures and training; and manages the staffing alert process.

Additionally, the RRU maintains the office’s disaster response readiness regarding DART uniforms and response resources including remote location (ROLO) kits and will coordinate overall OFDA policy and procedures concerning DART uniform supplies to support field operations, linking with key stakeholders to determine clothing specifications and operational requirements, and communicate intent onward for action.

The RRU will also serve as the core secretariat for the Operations Liaisons group, soliciting and training other Liaisons from across the division and developing and maintaining a common approach and scope of work for the Liaisons; develop and or facilitate division-wide plans for Operations support to regional teams for newly evolving disasters until and unless an RMT is established; and provide other planning resources to the division as required.

OBJECTIVE

The RRU requires the services of a U.S. Personal Services Contractor (USPSC) to serve as its Unit Leader to manage effective coordination of OFDA’s efforts to maintain disaster preparedness and to coordinate the transition within OFDA to rapid-response activities during a disaster, especially related to deployment of field teams. The RRU Leader will supervise multiple staff members, including RRU specialists and planners, as well as other staff as required.

More information

RRU Leader 16-000074 SOL final (Deadline Extended).pdf
Human Leadership Academy V2
D.C Career Forum Attendees
New Year CV Writing

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