Deloitte seeks qualified candidates for a number of senior positions related to WASH in preparation for an anticipated USAID WASH Project to be implemented in Cote d’Ivoire and Benin. USAID/West Africa (WA) will work with the African Water Association (AfWA), and the new activity- the West Africa Municipal Water, Sanitation and Hygiene (WASH) project to support city governments and utilities to professionalize services, fill critical needs, and reach unserved populations.
WASH Operational Reliability Specialist:
A senior WASH professional with experience working with water and sanitation utilities/service providers to increase operational reliability and performance with an emphasis on affordability and customer care. The WASH Operational Reliability Specialist will provide: assistance with licensing and professionalization; performance management improvements (e.g. records keeping, online systems, data and analysis); minor maintenance and repairs (e.g. small infrastructure); climate-smart retrofits; enhancing quality control (e.g. water quality testing); incentivizing greater staff productivity; improving customer care (e.g. satisfaction surveys, flexible bill payment systems, call centers). Experience working with water and sanitation enterprises (especially in Francophone countries) is strongly preferred.
Qualifications (in addition to the qualifications listed above):
*Advanced university degree (minimum Master degree level) in one of the disciplines relevant to the following areas: Public Health, Civil Engineering, Mechanical Engineering, Geology, Hydrology, Sanitation Engineering, WASH related Economics or a field relevant to urban WASH related development assistance.
*Eight years of progressively responsible professional work experience in international development organization, national government or the private sector
*Fluency in written and spoken French is required; proficiency in English is preferred
*Experience working in West Africa. West African nationals are strongly encouraged to apply
*Extensive experience in urban WASH and solid understanding of the stakeholders involved
About the Organization
For more than 25 years, Deloitte’s Emerging Markets practice has worked with governments, donor agencies, NGOs and private firms in over 60 countries to build the institutions, legal framework, and policies required for effective public and private sector growth.