Work and Learning Department Director

Washington, DC, District of Columbia, United States
Apply by 1 July 2018
Mid-level , Full-time staff position
Posted on 20 November 2017

Job Description

The Work and Learning Department Director position will be in a newly created Business Unit (BU) which also includes global education, civil society, exchange and partnerships technical areas.

The overall responsibilities of a Department Director are to develop and manage a robust portfolio in a practice area with specific accountability for management, technical leadership, and business development. The management responsibilities include: creation of an effective technical team to bring forward a coherent framework for thought leadership in work and learning; development of an organizational structure for new business, project and financial management, implementation, and quality control; engagement in organization-wide leadership and governance activities; and representation including liaising with key clients, donors, and partners. In business development, s/he is responsible for the short- and long-term strategic planning and development of new project activities and products as well as identifying opportunities to build a pipeline of potential bids. Technical leadership consists of ensuring that the practice area is effectively identifying and implementing best practices and is well represented in the development community. In the matrixed organizational model at FHI 360, the Department is responsible for providing technical leadership and assistance to ensure consistent technical quality and best practices in all projects in that practice area, whether managed directly or through FHI 360’s regional and country offices.

Work and Learning is a new department within the new Business Unit created to focus on economic participation and to bring together three inter-related practice areas that span supply and demand approaches: youth, workforce, and post-primary education (secondary to higher education) divisions. The Department Director is responsible for not only ensuring that each division within the department has the staff, resources, and management to successfully build and implement its practice area, but also to support and guide integrated solutions across the practice areas to develop more effective programs for greater impact, build new opportunities for funding, and foster innovative solutions as a thought leader. The designation of this department as a Global Institute highlights the importance of thought leadership for innovative and evidence-based solutions. The Department Director is responsible for facilitating this goal with a clear vision and effective structure, staffing, and funding plan. She/He will collaborate closely with other departments, including Global Education, Civil Society and Peacebuilding, Research and Evaluation, and Global Connections in developing programs. The Department Director will provide guidance and direction on the design and implementation of projects, and will possess expert-level technical program delivery experience in at least one of the technical divisions of the portfolio. In addition, the director will coordinate across FHI 360 and the Work and Learning and Workforce experts in its many offices, and will actively participate in community of practice groups as relevant.

This position reports to the Business Unit Director.

Roles and Responsibilities

Working in a matrixed environment, the Department Director will engage in and encourage internal FHI 360 cross-departmental collaboration and cooperation across business units and sectors, and will participate in communities of practice as relevant.

Department management

  • Oversee a portfolio of active projects and department-level activities, and ensure technical quality
  • Meet regularly with department division leads to gauge client satisfaction, troubleshoot, and plan future project growth and activities
  • Meet with clients to understand the needs of a diverse set of clients, and to evaluate performance and discuss future role(s) on project activities
  • Meet regularly with department staff to determine compliance with FHI 360 internal systems, as well as with client deadlines and requirements
  • Responsible for communication and coordination within the Department and across the organization

Financial management

  • Maintains an overall governance and understanding of FHI 360 financial systems
  • Works with department finance manager to develop and review annual departmental G&A budget and revenue projections

Staff development

  • Engage and motivate department staff to meet project, department, and business unit mission and objectives
  • Nurture an environment of collaboration, team work, and high staff morale
  • Provide staff professional development and facilitate diverse and rewarding work opportunities
  • Mentor senior staff, ensuring a pathway for professional growth and advancement

Strategic Planning and New Business

  • In partnership with the BU Director and BU Business Development team, identify and prioritize opportunities that address significant development challenges and correspond with Department technical areas, in coordination with all BUs.
  • Work closely with BU colleagues to identify strategic focus areas and strategically deploy BU resources.Â
  • Cultivate a network of partnerships with relevant stakeholders
  • Lead and/or support BU-related strategy, capture management, and proposal development and work with technical teams to develop innovative and responsive programs
  • Directs short- and long-term strategic visioning and planning to ensure growth and viability of the department’s project portfolio
  • Work with organization’s strategy and communications teams to ensure visibility of the Department’s products, services, and expertise, and to effectively implement the organizational Economic Participation strategy

Technical Leadership

  • Responsible for technical coherence and excitement for FHI 360 conceptual approach and delivery of the new global Work and Learning portfolio
  • Identifies solutions and products that address The Future of Work
  • Responsible for technical quality of program implementation
  • Serve on relevant technical forums and other policy-related bodies.


  • Minimum of 15 years of relevant professional experience and a bachelor’s degree or 10 years of experience and a master’s degree.
  • Demonstrated expertise in portfolio management
  • Experience providing expert level technical and integrated program delivery in at least one technical area that support economic participation and Work and Learning approaches
  • Demonstrated experience with financial analysis, budgeting, financial management of programs, and establishing operational standards
  • Experience supervising and mentoring large, diverse staff teams, and working collegially across the organization and its different teams
  • Experience and demonstrated success in business planning, strategic planning, and leading development efforts
  • Demonstrated ability to work with multi-sectoral teams and lead, develop and implement strategy and business plans.
  • Excellent writing and presenting skills.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others and yourself.

Please click here to continue searching FHI 360’s Career Portal.

FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

About the Organization

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology– creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories.

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