Workforce Development and Social Inclusion Specialist

  • Mid-level, Full-time staff position
  • Posted on 4 December 2019

Job Description

Project Overview and role

The goal of the USAID E4 Activity is to increase employment and jobs through increased private productivity and competitiveness. The theory of change is: “For the number of jobs to increase, businesses must grow; and for businesses to grow, constraints preventing growth must be removed.” Work performed under the E4 IDIQ is divided into three components:

Component 1: Enterprises – Fostering Competitive Industries

Component 2: Employment – Developing a Capable Workforce and Entrepreneurship

Component 3: Enabling Environments – Creating Conditions for Jobs and Investment

The FGI Task Order will increase the competitiveness of high-growth industries to provide jobs and incomes for Central Asia’s growing workforce, propelling the region toward self-reliance. FGI will transform market systems in ways that help high-potential firms and sectors grow, foster market linkages to match demand for workforce skills with training offered to youth and women, link entrepreneurs to high-growth markets, and build more business- and worker-friendly policy environments and institutions to sustain private sector–driven growth.

In Component 1, in selected sectors, Palladium will facilitate partnerships with “anchor” firms, i.e. firms with significant capacity to stimulate economic growth through developing large numbers and vertical chains of demand and supply sides of the market and enhance horizontal sector alliances of private sector firms including anchor firms, industry associations, and training and education providers. As the partnerships and alliances evolve, it will become clear what shortcomings and gaps in the workforce availability and quality exist, which will be addressed in Component 2.

The objective of Component 2 is to support development of skilled workers and entrepreneurs to support emerging industries. In Kazakhstan, many firms, particularly SMEs, report challenges identifying, recruiting, and training workers. Even though the country has begun to design, adopt, and implement Technical and Vocational Education and Training (TVET) strategies, there is still lack of coordination between training institutions and the private sector to match skills to market requirements along with minimal presence of labor market infrastructure for employers and workforce participants to connect.

Additionally, social inclusion- particularly of women, youth, and other disenfranchised groups, is a major cross-cutting priority for FGI. The Specialist will ensure that FGI approaches proactively consider ways to engage women and youth to ensure greater participation and sustainability of interventions.

Purpose of the Position

WFD and Social Inclusion Specialist will work under the supervision of Team Leader – Component 2 and provide support for implementation of Component 2. WFD Specialist will maintain Component 2 records, materials, forms; assist in the presentation of material for different initiatives as needed; and take a lead in design and delivery of trainings and workshops. WFD Specialist will contribute to achieving objectives of Component 2.


  • Understand and integrate into FGI activities specific considerations of women and youth related to entrepreneurship, employment, and overall economic inclusion.
  • Improve and strengthen HR function of anchor firms and in selected sectors
  • Conduct need based analyses in selected sectors and define market requirements including but not limited to competency gaps, occupational standards, etc.
  • Develop new or improve programs and curricula to address the gaps identified
  • Design, develop, implement, and evaluate training content and training programs
  • Identify and design learning content to be delivered through electronic means. Apply if possible e-learning best practices reinforcing the material
  • Identify training, education and other local business development services providers willing to adapt their programs and curricula to the needs of Component 2 and cooperate with anchor firms and alliances
  • Process training requests, identify deliverables, establish time lines and the allocation of resources
  • Develop career counselor services at TVETs and universities to enable the private sector to better attract, develop, and retain talent, which may include promoting participation of sector firms in career fairs and other matchmaking events
  • Help develop training programs that promotes career progression for women and youth
  • Track, monitor, evaluate and report on results after each training activity of Component 2


  • Degree in relevant discipline (business, economics, administration, communication, etc.)
  • Relevant certifications in HR and WF development
  • At least 3 years of experience working in the filed of WFD
  • Proven results in HR development field in the private sector
  • Experience in designing and delivering trainings, ToT, e-learning
  • Ability to work under pressure and hard deadlines
  • Experience managing several activities at a time
  • Experience working with multidisciplinary teams with a focus on social inclusion
  • Experience reporting to multiple lines
  • Excellent communication skills
  • Fluent in verbal and written English and Kazakh. Additional language abilities in Uzbek, Russian, and/or Tajiki is a plus.

About the Organization

Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.

For the past 50 years, we have been making Positive Impact possible. With a team of more than 2,500 employees operating in 90 plus countries and a global network of more than 35,000 technical experts, Palladium has improved - and is committed to continuing to improve - economies, societies and most importantly, people's lives.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.

Similar Jobs