Jessica Osborn is an adviser at Caribou Digital and jointly leads the Mastercard Foundation learning partnership, which has focused on financial inclusion and access to meaningful and dignified work. Jessica also leads Caribou Digital’s Live Learning program which provides bespoke immersive study visits to emerging markets. Jessica has worked in digital technology in Africa for over 13 years.
Despite efforts from some digital platforms to provide workers in African countries affected by lockdowns with what they need, they fall short. This op-ed looks at what needs to be done to support gig workers.