Building deeper partnerships: Lessons learned for UPS

    What has UPS learned along the way as the world’s largest shipping firm has explored and deepened its partnerships for development?

    The latter — beyond just writing checks —  actually came from CARE, which approached UPS to tap into their logistics expertise to help the international relief organization address some of its most pressing development challenges.

    Several years later, UPS is now working with several NGOs on humanitarian supply chain solutions, James Coughlan, president of global solutions at UPS, said in a video interview with Devex Impact.

    Imagine a tractor-trailer and a mule, he explained, representing the different paces and levels of technology necessary in different places so the focus would be on building solutions that don’t necessarily require a high level of engineering or technology — but fit the needs of the beneficiaries.

    Coughlan said UPS learned that simple solutions are often the best, and it’s critical to understand the NGO partners, their environments and their needs to be able to partner and help most effectively.

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    About the author

    • Adva Saldinger

      Adva Saldinger is a Senior Reporter at Devex, where she covers the intersection of business and international development, as well as U.S. foreign aid policy. From partnerships to trade and social entrepreneurship to impact investing, Adva explores the role the private sector and private capital play in development. A journalist with more than 10 years of experience, she has worked at several newspapers in the U.S. and lived in both Ghana and South Africa.