State Department Eyes Better Civil Service Training

U.S. Secretary of State Hillary Rodham Clinton graces a ribbon-cutting ceremony on June 18, 2010, for the George P. Shultz Center at the Foreign Service Institute in Arlington, Va. FSI is the primary training institution for foreign service officers and support personnel. Photo by: U.S. State Department

The U.S. State Department’s office of civil service human resource management is putting together an action plan to conduct more formal training needs assessment for DOS’s civil service.

CSHRM’s action plan for more training needs assessment will focus on mid-level employees in the Mission Critical Occupations over the next three years, according to State.

The announcement comes after the release of a report by the U.S. Government Accountability Office that says DOS lacks a “systematic, comprehensive” training needs assessment process incorporating all bureaus and overseas posts.

CSHRM already has “well-defined” training plans for entry level employees in the Mission Critical Occupations, State said in response to the GAO report.

 The report recommends that State should develop and update information for employees on training opportunities.

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    Ma. Rizza Leonzon

    As a former staff writer, Rizza focused mainly on business coverage, including key donors such as the Asian Development Bank and AusAID.