Tapping internal talent: Staff engagement lessons from AfDB

INNOPitch winners with African Development Bank President Akinwumi Adesina. Photo by: African Development Bank

Two years ago, Miriame Boko-Agaud set a goal: digitize workflows and activities within the African Development Bank’s IT Department to eliminate the overwhelming piles of paper on her desk.

At the time, the bank was moving to its original headquarters in Abidjan, and Boko-Agaud, administrative assistant at the bank’s IT department, was drowning in hard copies of back-to-office reports and memos. A simple online application, she realized, could reduce the bank’s use of paper and allow her to easily retrieve documents and implement a smoother workflow on requests.

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About the author

  • Ravelo jennylei

    Jenny Lei Ravelo

    Jenny Lei Ravelo is a Devex Senior Reporter based in Manila. She covers global health, with a particular focus on the World Health Organization, and other development and humanitarian aid trends in Asia Pacific. Prior to Devex, she wrote for ABS-CBN, one of the largest broadcasting networks in the Philippines, and was a copy editor for various international scientific journals. She received her journalism degree from the University of Santo Tomas.