Bigger Boat Consulting is a mission-driven consulting firm. Bigger Boat Consulting is excited about working with organizations that want to change the world and their communities. They are a Salesforce.org partner and a certified B-Corporation
, a formal seal of approval of desire to run a business focused on doing good in the world.
Why clients work with Bigger Boat Consulting
They have technology and process chops, but they know that people and mission are what matter.
Every person on the staff
has worked at a nonprofit organization. Every consultant on the team is Salesforce certified.
They value helping clients take ownership of their system.
They instill this ownership in many ways, from building the right project team
to requiring a staff database administrator
to the inclusive agile approach
. At the end of a project the goal is that organizations feel that it is their system, not a system built for them by “some consultant.”
They take a lean approach to the solutions they build.
They use their knowledge of what works (and what doesn’t) to build the most straightforward and cost-effective solution to meet a client’s needs. They use Salesforce AppExchange
products whenever they are the best way to achieve project goals. They guide a client’s investment to complicated solutions only in the limited areas where it can truly pay off. This lean approach helps provide clients with solutions that are more easily maintained over the long-term.
The clients work directly with consultant(s) doing the implementation work.
This ensures there is never a doubt about who’s responsible for the work being done. This also allows the project team to always keep the project priorities top of mind, because they’re constantly working with the client.
They bring the skills and experience of the entire team to each project.
Behind the scenes they have formal checkpoints where other consultants with complementary expertise validate the implementation and provide input. They also do “just in time” problem solving as part of the daily standup
. This allows the team to smoothly move over project hurdles.
care deeply about the Salesforce nonprofit community and they invest in it.
They are active in the Salesforce Foundation’s Power of Us Hub
through answering community questions and authoring knowledge base articles. They also support ongoing enhancements to the open source Nonprofit Starter Pack by hosting and participating in developer sprints
. They contribute code and bug fixes to both the Nonprofit Starter Pack and Volunteers for Salesforce. They help write new Salesforce Trailhead modules
. As a result of this community commitment, four of the team members have been named Salesforce MVPs
They know their stuff, but they also know when to bring in outside specialists.
While the team does the vast majority of project work, they make limited use of contractors for tasks that require specialized skill sets. Examples include advanced user experience (UX) design or in-depth knowledge of database systems other than Salesforce.
They help clients utilize the most cost-effective licenses for their needs. Salesforce license decisions
can be confusing. Making the incorrect choice can lead to unneeded annual recurring expenses. They have a deep understanding of Salesforce license types and costs. They use this knowledge to design client solutions that give users access to the information and tools they need, at the appropriate license level.
They adapt the process to the needs of the project and organization.
While the core tenets remain the same from project to project, they recognize that the process needed to build a system for a 10-person organization may not be the same as what’s required for a 100-person organization. They are not afraid to adjust the process during a project.
The inspiration for the name Bigger Boat Consulting comes from a scene in the 1975 movie Jaws
where Roy Schneider’s character first sees the shark and utters “You’re going to need a bigger boat.” The bottom line was they needed a better tool to achieve their mission. This is exactly what organizations are looking for when they come to Bigger Boat Consulting. They recognize their existing collection of outdated databases is holding them back. To most effectively meet their mission, they need a better system for managing their data.