They will make salespeople of their customers by becoming co-makers of their products through Metal Finishing Excellence. The goals of C.I.L. will be accomplished through the following:
-Satisfying their customers' demands for quality, price, and delivery.
-Utilizing the best available equipment, processes and supplier resources.
-Training and inspiring their employees to perform at their highest level.
-Demanding continuous quality improvement in every facet of their organization.
-Maintaining a responsible environmental health and safety program that meets regulatory requirements and protects their employees and community.
-Growing a strong company, financially viable under any circumstances.
Through this mission they will create the "C.I.L. Difference", making them and their customers industry leaders in New England and the global market place.
The last year has marked their continued growth as they completed the Workforce Training Grant they received and continued to learn and develop many Lean Manufacturing concepts. Many of these are already known to you but helping you by putting into focus what lean means to them helped bring much success to many customers and programs. Their HUBZone Certification also assisted many of you in reaching your contractual goals with the federal government and continues to help them discover more programs aimed at enabling them in becoming a better part of your manufacturing process.See more