Defensoria del Pueblo - Peru
The birth of the Ombudsman or Ombudsman dates back more than 200 years in Sweden, where he emerged as an entity of parliamentary origin with the task of ensuring good public administration in favor of citizens.
The Ombudsman's Office in Peru was created by the 1993 Political Constitution, as a constitutionally autonomous body, to defend fundamental rights, supervise the fulfillment of the duties of the state administration, and the efficient provision of public services throughout The national territory.
The Ombudsman's Office attends - throughout the country - complaints, inquiries and requests from citizens who, for some reason, have experienced the violation of their rights. It does not perform functions of judge or prosecutor nor substitute to any authority. It does not issue sentences, imposes no fines or penalties. He elaborates reports with recommendations or exhortations to the authorities, whose fulfillment finds sustenance in his power of persuasion and in the strength of technical, ethical and juridical arguments.
The Ombudsman's Office is, therefore, a critical collaborator of the State that acts, with autonomy, with respect to any public or private power, in the name of the common good and in defense of the rights of citizenship. As a result, it exercises its mandate with objectivity, professionalism and responsibility, never by arbitrary or unjustified opposition to the State.
Because of its legitimacy, it is vital that citizens perceive and feel the Ombudsman's Office as an institution not only close to, but also deeply committed to solving their problems.See more