The Brand Certainty Model

Their Brand Certainty Model allows you to look beyond the surface of the problem in order to dig deeper into core issues and make more strategic decisions for your brand. This is done through a process that they developed based on their years of experience, solid processes, and their team’s unique consultative approach.

Examining

The process begins by first examining all the potential aspects of the problem in order to create and target the correct solutions. This first step in the process is critical because this is where their team aligns with you to thoroughly understand your goals and objectives to ensure that they are going towards the same direction.

Build, Compile & Report

From there their team builds the right measurements that are essential in obtaining the intelligence needed for discovery which is then followed by placing resources in the field to conduct objective evaluation for analysis. They then compile and report the intelligence gathered through a software that is then used by their clients to make well-informed decisions that lead to result-driven actions.

Breadth of Services

The breadth of the services they offer which includes Mystery Shopping, Loss Prevention, Process Certainty, Brand Standard Consistency, and Customer Experience Management allows them to cater to numerous clients in different industries to help them achieve their specific goals

Meet Their Global Team

With multiple offices across the globe, covering 140 countries, HS Brands commands a strong international presence by offering human resources who are trained with the highest standards and also understand the unique operations and culture of specific regions all over the world. Their team and worldwide coverage is built on a strong database of over 750,000 shoppers, a number they are committed to growing as they continue to serve more partners all over the world.