Industrial Management Technology & Contracting (IMTAC) LLC, is proud to announce the successful divestment of itself as a business entity and association with the new ownership of the Sobha Group. Owned since inception by the Renaissance Services SAOG, till April 2008, when Renaissance Services made the strategic divestment of Imtac LLC and its subsidiaries to the Services & Trade/Sobha Group. This aligns us with a global multibillion dollar enterprise in Real Estate, Development, and Information Technology. We are now Imtac – a Sobha Group company.
TECHNOLOGY AND SERVICES
Infrastructure is beginning to play an integral part in delivering an agile and flexible end-to-end business service. The ability to manage the corporate enterprise-wide Infrastructure is becoming increasingly complex due to the dynamic nature of change and technology introduction. The need for quick and flexible capabilities to gain competitive advantage has created an imperative for enterprises to look at strategic partnerships to achieve business goals through technological solutions. IMTAC provides end-to-end services across all IT Infrastructure service domains and technologies.
Infrastructure Solutions
IMTAC is a pioneer in the Middle East region in delivering and supporting comprehensive turn-key solutions in IT applications and infrastructure; catering to the needs of a spectacularly wide range of industries.
Equipped in-house with a motivated and competent team, coupled with alliances with the world's technology leaders, IMTAC has always delivered exemplary solutions that continuously delight the customer. Coupled with an attitude that always lays special emphasis on customer service, and update of technology developments in-house, IMTAC continues to work wonders for its customers.
IMTAC can help you achieve your IT objectives.
Support Services
IMTAC believes that a satisfied customer can only be achieved by providing responsive support. It is this philosophy that makes us strive for excellence in after sales support. A host of services are offered to our customers to enable them to focus on their core business. These include:
- Ongoing support to achieve committed uptime
- Review of technology & systems and recommending appropriate changes
- Carrying out planned performance tuning & preventive maintenance activities
- Training and education services
- Facilities management services
- Business Continuity Solutions
- Implementing proof of concepts and technology pilots
- Regular customer briefings & account reviews
- Carrying out satisfaction surveys & implementing findings
- Ongoing benchmarking of services against the best in the industry
- Clearly established escalation processes
IMTAC Support Services follow well-established and documented processes, capture knowledge for future reuse, handle and resolve customer calls in a structured manner.
Integrated Security
Over the last few years IMTAC has expanded its reach into physical security and access control. This has come more from demand from our customers for an integration company with experience in Hardware and Software to provide total technology enablement.
- Retail Loss Prevention
- Secure & Sensitive Area Control
- Monitoring People and Assets
- Motion Detection and Automatic Recording Activation
- Integration into Lighting, Fire-Control and Access Systems
- Dual direction remote voice and Sound Monitoring
- People Counting
- Remote Monitoring of hazardous and hostile areas
- Visual Verification of Alarms
- Productivity control through time and Motion Analysis
- Verification of production delay and rule based response
- Off-Site Inspection and Control
- Street Monitoring and Remote Surveillance
- Integration into Electronic Locking and Warning Devices
Mobility Solutions
IMTAC’s initiative into emerging technologies is the proof of our commitment to providing better and innovative solutions to clients in the region. The value delivery model of IMTAC is laid on the expectations of the clients.
IMTAC as part of this initiative has evolved the Mobility Solutions practice which caters to the mobile workforce and assets needs and remote data acquisition needs of the enterprises. This initiative includes technologies including RTLS (Real Time Location Sensing), GPRS, GSM to ILS (Indoor Location Services) and RFID.
