Senior Operations Supervisor with over ten years experience in Global Market Equities, Debts, Life Insurance and SalesReporting Operations supporting top tier clients for both institutional and corporate groups globally. Around seven years are concentrated on Investment Banking, Trading and Financial Services for Deutsche Bank and Etrade Securities while over three years experience was with Life Insurance support for Prudential Insurance of America handling tier 2 claims investigation and processing and with Manulife Services performing collateral management and all functions related to the settlement phase of the transaction life cycle of futures and swaps. Strong analytical and problem-solving skills, excellent attention to detail, pro-active and client-centric attitude towards work, sociable and with excellent interpersonal, people and project management skills, and can easily adapt to changes. A well motivated team leader with a collaborative mindset. Spearheaded process migrations from onshore locations. Implemented process improvements and initiatives for regions globally which resulted to efficiency gains, strengthened control environment and industry-recognized best-in-class client service delivered.
monitoring / evaluation
private sector development
logistics / supplies
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