Hatem E.

MBAThe American University in Cairo

United Arab Emirates


Senior IT Executive with more than 20 years of experience in different industries including FMCG, Pharmaceutical, Retail, Restaurant and Hospitality industries with strong communication, interpersonal, analytical, and management skills. Worked in different organizational structures including functional and matrix ones, in complex environments with the need for different alignments such as with distributors and franchisors, and with different cultures including US, European, Middle Eastern, African, Asian, and Australian ones. Energetic business partner with a focus and ability to set priorities, delegate responsibilities, and meet timetables leading to the attainment of goals. Experienced as an effective leader, project team player, leader, motivator and able to present ideas effectively and communicate well with all levels of management within a team environment on a variety of programs and projects. Specialties: IT Strategy, Digital Transformation, Multi Channel eCommerce, Online Ordering, CRM, IT Project Management, IT Service Management, ITIL, Infrastructure Management, Technology Operations, IT Governance, IT Security, Business Continuity, Disaster Recovery, Business Intelligence & Analytics, Change Management, Innovation Management, ERP, Talent Management, BPM, ECM, IT Infrastructure, Virtualization, Outsourcing, Business Planning, Vendor Management, Loss Prevention, Working in Virtual Teams, Cloud Computing, Social Media, Mobility, Big Data, Oracle, SAP, Microsoft, MicroStrategy, NCR, ALOHA, Micros, HP, DELL, IBM, EMC, Hitachi, Lumesse, Accenture, McKinsey, PwC, Boston Consulting Group, Deloitte, Capgemini, KPMG, Gartner, IDC, Forrester, FMCG, Pharmaceutical, Retail, Restaurant Management, Hospitality, QSR & Casual Dining, KFC, Hardee's, Pizza Hut, Red Lobster, TGI Friday's, Krispy Kreme, Baskin Robbins and Costa Coffee


  • development
  • private sector development
  • systems
  • regional
  • hardware
  • Sectors
  • Funders
  • Countries
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