Marcus L.

Israel

Summary

I seek a customer focused position, where my experience in bridging customer needs and supplier solutions can deliver value and synergy for both sides. I am a customer facing expert with over 20 years of experience in the solution consulting, training and performance coaching field. I am a people person with great interpersonal skills and a dedicated 'customer first' mentality. The last 10 years I have been focused on enterprise software consulting in the contact center space. My key responsibility has been driving customer success and alignment of technology solutions to customer business goals. I have extensive experience in the following areas: Sales enablement – discovery, ROI analysis, C-Level Product / sales presentations Business implementation of complex enterprise software solutions Quality Assurance practice Customer experience execution Performance coaching practice Gamification methodology Speech analytics deployment Robotic automation I am ready to start my next challenge.

Experience

  • events / training
  • development
  • entrepreneurism
  • project support
  • private sector development
  • israel
  • Sectors
  • Funders
  • Countries
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