My experience is based on fin. and comm. capacity development:
-of medium sized Waterworks companies in Republic of Serbia;
-of Auditing capacities of Project Management Unit at Water Authority of Jordan (WAJ) at Hashemite Kingdom of Jordan and
- of big size waterworks company Yarmouk water company (YWC) at Northern Governorates
• Debt management workflows
• Debt Management Operating Manual
• Development of Job descriptions; Staff development plans and Staff training plans
• Staff training monitoring
• Financial modelling according to FAST Standard
• Strategy development and Business Planning
• Financial reporting and performance monitoring and controlling
• Tariff/Price calculation for communal utilities
• Implementation and maintenance of Management Information Systems
• Organization and improvement of accounting and cost monitoring systems
• Organizational Development
• Development of Commercial policies and procedures
• Customer Relationship Management
• HR Administration
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