• Microsoft Certified Technology Specialist excelling in liaising between business and technical areas to achieve on-
time, on-budget and on-spec project completions. Diploma in Computer Science, a MCP, MCSA, MCSE, MCTS., 1st
and 2nd line support. I have also IT Project Management , ITIL, ICT Security, Document Management and web
development. I am SCCM 2012 certified. I am currently persuing towards CISSP cerfification
• Successfully merged customer (domestic & international) and user needs with business requirements, budgetary
restrictions & logistical considerations to meet project deliverables
• Planned and managed projects aligning business goals with technology solutions to drive process improvements,
competitive advantage and bottom-line gains
• Leveraged technical, business and financial acumen to communicate effectively with offshore teams & overseas clients
• Drove systems integration which was successfully rolled out across 15 locations including large offshore and third party
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change
effectively in rapidly evolving global business environments
• Skills in problem solving coupled with effective decision making for enabling effective solutions leading to high customer
satisfaction & low operational costs
• A diversity conscious individual with sound cross-cultural communication, problem solving skills and strong attention to
detail and focus on task completion
software / web design
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