Shilpa J.



An IT/ICT solutions consultant and program manager with 17 years’ work-experience in driving tech-led transformation, and developing loosely structured ambiguous ideas into successful programs/products, competence centers, social interventions or entrepreneurial ventures. Engaged on cross-functional roles across Solutions Consulting, Business Advisory, Program / Project Management & Process Engineering, Global Delivery; and setting up operations of 2 technology start-ups. Has deep business domain exposure in Telecom & Managed Services, Media, BPO/KPO, Finance & Securities, Insurance, Energy, Government & PSU’s, Tech & Social entrepreneurs, non-profit, public-private partnerships, Mobile & Internet business models. Has developed mobile based solutions/interventions specifically across health, financial services, education, gaming. Over 5 years' experience focused on research and insight-driven practice on emerging and/or appropriate technology enabled social impact initiatives. Key engagements include designing and implementing pilots through to rollout at-scale, and contributing to design and implementation of impact evaluation as part donor-funded projects with a non-profit, defining business model and value-chain for social enterprises, and research on sustainability and impact of ICT4D programs across the developing countries as part of a multi-phased UN-ITU research program.


  • development
  • telecommunications
  • public administration
  • monitoring / evaluation
  • private sector development
  • india
  • Sectors
  • Funders
  • Countries
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