Therese O.



I’m a User Experience (UX) Designer and Researcher, passionate about using technology and design to create meaningful learning experiences. Drawing from 5+ years experience in front-line customer service and interests in entrepreneurship & education, I use empathy & design thinking to find creative data-driven solutions to complex problems. Currently, I'm working as the Resource Coordinator for the Student Success team at the University of Toronto. My responsibilities include helping to develop, implement, and manage e-resources and online learning tools. I recently completed the Master of Information program at UofT's iSchool, where my studies concentrated on UX Design. Completing projects for my intensive UX coursework, including a year long UX Capstone with MaRS Discovery District, has allowed me to put theory into practice, and taught me how to effectively collaborate with team members to produce design solutions which reflect the needs and goals of both users and clients.


  • architecture / design
  • climate change
  • tertiary education
  • education
  • water policy
  • Sectors
  • Funders
  • Countries
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