Chisinau Public Transport Project - E-ticketing System Design
|Municipal and environmental infrastructure
|Taiwan Business - EBRD Technical Cooperation Fund
|Invitation for expressions of interest (CSU)
|21 Dec 2010
|15 Feb 2011
The backbone of Chisinau’s (population 700,000) public transport system is the trolleybus service. The City owns two public transport companies: (i) I.M. Regia Transport Electric, which operates 318 trolleybuses mainly in the city centre; and (ii) I.M. Parcul Urban de Autobuze, which operates 183 diesel buses, mainly on suburban routes. There are also 20 private minibus franchisees operating 1,759 minibuses throughout the City, one private bus operator operating 14 buses and 37 private taxi companies. The City sets the fares for trolleybus, bus and minibus operators and provides compensations and subsidies and investment grants to the two municipal public transport operators.
Public transportation in Chisinau increased slightly by an average of 2 per cent per year over the last five years but in 2009 decreased 4 per cent to 372 million passengers. Minibuses with their flexibility (e.g. stop on demand) are the largest mode of travel, with 181 million passengers in 2009. However, the single trolleybus company with high volume units operating on the main arteries remains the core municipal operator compared to the more fragmented mini-bus operations.
EBRD will be supporting the City’s Transport Strategy through a project that aims to: (1) increase public transport capacity offered by energy-efficient vehicles, thereby improving service quality and reducing emissions; (2) help the City and transport operators to introduce a modern tariff and e-ticketing system, to enhance revenue yield, collection and accounting; and (3) improve sector governance and management through the introduction of multi-year PSC between a local authority and transport operators, incorporating ‘payment for public service obligations’ rather than old-style ‘subsidies’.
The current ticketing system is based on a cash-based paper ticketing system subject to accounting weaknesses. Ticketing control is provided by ticket inspectors. The current system does not allow distance-based or flexible fares, or provide statistics on travel patterns, and allows for fraud and fare evasion. The City wants to introduce a new electronic ticketing system for public transport. The final technical specifications and the institutional set-up for the new ticketing system are not yet defined.
Electronic ticketing will: (i) ensure safe and secure data management and handling (recording, transmitting, storing, distributing, providing access to, etc.); (ii) ensure transferability of separate system’s parts (e.g. clearing house); (iii) produce data of sufficient detail and completeness in order to ensure ability of the operator to distribute revenue collected to separate service providers; (iv) enable the City to continue their social programmes while moving towards payment for services actually rendered and at full cost-recovery tariff; (v) reduce fare evasion and revenue leakage; (vi) provide the technical flexibility to move to a distance-based tariff structure in due course, as political circumstances permit (increasing average revenue per passenger); (vii) integrate all public transport modes and services to improve passenger convenience by facilitating interchange and usage between different types of public transport, including trolleybuses, standard buses, and minibuses by establishing an interoperable e-ticketing system; (viii) expand ticket distribution network and will make it more accessible to all user groups; (ix) allow fast and smooth passenger control; and (x) provide detailed statistics on passenger numbers, passenger origins and destinations, which will facilitate accounting and enable managers to restructure services to meet actual passenger demands, will optimise operating condition and enhance the quality of urban public transports.
The City wishes to engage a consultant to assist with the preparation, tendering and implementation of a new e-ticketing system.
The objectives of the assignment are to: (i) carry out a comprehensive analysis of the existing ticketing system and propose the key principles of the new ticketing system to address all ticketing system related problems in the sector; (ii) evaluate and assist the City in adopting the institutional set-up most beneficial to the public transport system, with options that consider both the City as owner/operator of the new system (“Option 1”), or alternatively a private company/consortium as owner/operator in a acting as a service provider to the City (“Option 2”); (iii) recommend to the City and design basic fare collection principles appropriate for an integrated public transport system in Chisinau; (iv) recommend to the City and design a new ticketing system appropriate for an integrated public transport system; (v) ensure that tender documents for the new ticketing system are based on international best practice and a maximum number of standards, including the EU-funded open architecture platform; (vi) ensure the City will receive (as a result of the procurement) the ownership over the essential parts of the system such as copy rights, codes of communication protocols, etc; (vii) prepare an implementation plan for the new ticketing system and assist with the supervision of the system implementation.
Assignment Start Date and Duration: It is anticipated that the assignment will start in the first quarter of 2011 with the duration of 18 months.
Maximum Budget available for the Assignment: EUR 270,450; exclusive of VAT.
The consultant must determine whether any indirect taxes/VAT are chargeable on the proposed services and state the basis for such. If any indirect taxes/VAT are payable, the client will have to pay indirect taxes/VAT element to the services directly to the consultant/s unless otherwise agreed.
Funding Source: Taiwan Business - EBRD Technical Cooperation Fund
Eligibility: Eligibility is restricted to firms registered in Taiwan and the experts proposed must be of Taiwanese nationality. However, up to 40% of the total funds available may be used to finance the services of other international and/or local experts.
Consultant Profile: Corporate services are required.
The Consultant should be a firm or a consortium of firms with substantive experience and knowledge in public transport and include experts with expertise and experience in the following disciplines:
(i) public transport regulation and operations;
(ii) public transport e-ticketing systems;
(iii) procurement of goods.
Public transport experts should have relevant and recent experience in public transport e-ticketing systems. Procurement experts should have direct relevant experience in the preparation of tender documents for the procurement of goods.
It is recommended that a part of the consultancy input will be carried out by local sub-consultants.
Status: Interested firms are hereby invited to submit expressions of interest.
In order to determine the capability and experience of consulting firms seeking to be shortlisted, the information submitted should include the following:
- company profile, organisation and staffing;
- details of experience or similar assignments undertaken in the previous five years, including their locations;
- outline approach and methodology for the assignment; and
- CVs of staff who would be available to work on the assignment.
The above information should not exceed 25 pages excluding CVs.
One original and 3 numbered copies of the above information in English and Romanian should be submitted to the Client in an envelope marked “Expression of Interest for Chisinau Public Transport Project - E-ticketing System Design” to reach the Client not later than 17:00 hrs Tuesday 15 February 2011.
One further electronic copy, in English, should be submitted to the EBRD by the same closing date.
The expression of interest must be accompanied by a completed Contact Sheet, the template for which is available from the following web-link: http://www.ebrd.com/pages/workingwithus/procurement/notices/csu/contact_sheet.doc
Note: Selection and contracting will normally be made from responses to this notification. The consultant will be selected from a shortlist, subject to availability of funding.
City of Chisinau
The Executing Agency’s Contact Person:
Mr. Nistor Grozavu, Deputy Mayor
City of Chisinau
83, bd Stefan cel mare si Sfint,
Moldova, MD 2012
Tel. +373 22 20 15 96
Fax: +373 22 54 63 12
The EBRD’s Contact Person:
European Bank for Reconstruction and Development
One Exchange Square
London EC2A 2JN
Tel: + 44 20 7338 6409
Fax: +44 20 7338 7451
The above is a complete copy of the original procurement notice.