Management Support Officer

Job Description

Dutystation: Multiple

Functional responsibilities

The Management Senior Officer will perform a range of duties to support the PLG Director and contribute to the team’s overall objectives:

1. Operational and substantive support to the Partnership and Liaison Director and Office of the Director

• Provide planning, operational, and substantive support for key deliverables under the PLG Director’s supervision.
• Support the Director on missions and other high-level engagements, including managing and supporting official travel planning, liaising with relevant focal points. As necessary, provide support on Executive Office missions and other high-level engagements.
• Coordinate and manage the Director’s calendar and the preparation of briefing materials.
• Review and ensure that official correspondence to partners and documentation are high-quality, internally coordinated, and aligned with diplomatic protocol standards. Apply judgment and consider relevant precedents when interpreting rules and procedures to select appropriate actions.
• Regularly coordinate within UNOPS, including the Executive Office, to ensure alignment on high-level engagements, missions, and travel plans, as well as the preparation of relevant inputs.
• Coordinate and draft inputs, messages, briefs, and talking points for the Director, ensuring they are high-quality, relevant, and timely.
• “Assist in preparing and maintaining a log of decisions and key actions for the PLG Director, exercising careful analysis to follow up and monitor progress to ensure timely and accurate implementation.
• Coordinate and attend meetings, working groups, and task forces, capturing key outcomes for follow-up, with careful assessment of implications and applicable procedures.
• Design and maintain data-driven reporting systems to monitor programmatic and operational performance against KPIs and strategic objectives.
• Develop standardized dashboards and reports to enable timely decision-making and improved accountability.
• Handle confidential information with the utmost discretion.

2. Financial and operational management Support

• Administer procurement and finance processes related to PLG operations, liaising with relevant units as required
• Conduct financial and administrative reporting, review and analysis applying judgment and comparative assessment of precedents to help the Director make informed operational and financial decisions that support the attainment of objectives.
• Prepare timely and high-quality financial reports. Ensure consistency with program implementation data, financial expenditures, and other requirements.
• Support the annual budget preparation, as delegated.

3. Knowledge Management

• Provide sound contributions to knowledge networks and communities of practice by synthesizing lessons learned and disseminating best practices, acting as a focal point for PLG Knowledge Management and Learning Initiatives.
• Interpret rules and procedures to provide founded recommendations, acting as the PLG intranet focal point keeping the pages accurate, updated, and relevant.
• Draft internal communication pieces and correspondence on behalf of the PLG Director, as required.
• Conduct relevant research and analysis to prepare briefing materials, summarizing documents, highlighting key risks/issues/opportunities, and ensuring deadlines are met, using in-depth analysis to support sound decision-making.
• Build and maintain Standard Operating Procedures (SOPs) for the PLG, and contribute ideas for improvement, considering best practices and relevant precedents.
• Design and maintain structured tools, templates, and trackers to support reporting on PLG activities, strategic goals, and deliverables.
• Analyze trends, extract lessons learned, and contribute to strategic planning by producing data-informed insights.
• Collaborate with teams to capture and document knowledge products, ensuring accessibility through well-organized knowledge repositories

Education/Experience/Language requirements

• Advanced University Degree either in Business Administration, Finance, Social Sciences, Law, Political Sciences, International Relations, Developments Studies or other relevant discipline is required.
• University Degree (Bachelor’s degree / first level) with two additional years of relevant professional experience may be accepted in lieu of the advanced university degree.

• A minimum of seven (7) years of relevant experience working for/with MDB’s, IFI’s or other financial institutions, philanthropies or the private sector is required.

• Comprehensive knowledge of applicable policy frameworks related to international development financing and lending is required.

• Strong planning and conceptual skills to develop and draft strategies, frameworks and action plans is required.

• Proven track record of engaging in outreach and negotiations in a finance and/or development financing context is required.

• Proven records of building strong relationships and/or operate in an influential manner with gov authorities and/or UN officials is required;

• Ability to consistently exercise discretion and confidentiality with sensitive information is required

• Proficiency in English is required.

• Knowledge of another UN language is an asset.

About the Organization

TOGETHER, WE BUILD THE FUTURE

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.

Our mission is to help people build better lives and countries achieve peace and sustainable development.

We are proud of our people and embrace diversity and are committed to equal employment opportunities. Our workforce brings together approximately 160 nationalities, represented by over 5,000 UNOPS personnel as well as some 7,800 personnel recruited on behalf of our partners. Spread across 80 countries from a range of backgrounds, and languages and have different gender identities, sexual orientations, and abilities.

We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.