Senior Associate for People Development

Job Description

Dalberg’s Senior Associate for People Development is a full-time role within Dalberg’s Global Shared Services (GSS) team, responsible for supporting Dalberg’s different enterprises and offices on key people processes, and for providing analytical reports and policy advice to the senior management. The position will be based in Mumbai. The Senior Associate for People Development reports to the Global Director of Operations and to Dalberg’s Global Operating Partner, and works closely with the Chair of the Global People & Values Committee.

Key responsibilities of the Senior Associate for People Development include:

• Lead or support people development processes, and associated analysis of data, including:
  • Recruiting – refining global standards and interview guidelines; coordinating between offices on recruiting targets and processes; etc.
  • Performance management – coordinating and supporting bi-annual reviews, upward feedback and professional development goal-setting; analyzing performance strengths and weaknesses across staff cohorts.
  • Staff experience – developing and coordinating programs to improve staff experiences and professional development; conducting and analyzing staff surveys.
  • On/off boarding of staff – preparing materials and coordinating across offices.
  • Training – working with senior consulting staff to develop and plan trainings (including both week-long programs and short office-based on conference-call-based trainings); identifying training needs; helping to deliver trainings for on policies and systems.
• Develop and prepare analytical reports for senior management on, e.g., skills profiles across offices and businesses, aggregate performance, people satisfaction and morale, etc.
• Identify changing needs of Dalberg and our staff, and propose ideas to meet these needs through new initiatives or revisions to processes.
• Lead a range of administrative functions using various systems (Microsoft 365/SharePoint for knowledge, Taleo HR system – Perform/Recruit/Onboard, Projector for time and expense reporting) – in some cases directly, and in other cases providing oversight and quality assurance for the work of an associate.
• Be the go-to person for people operations, including training new people leads in different offices and responding to or troubleshooting staff questions on processes and systems
• Provide support in preparing agendas and materials for senior management meetings, including the Global People & Values Committee.
• Create realistic plans for people development work, including ongoing functions and new initiatives.

Requirements:

• Strong analytical skills, including quantitative analysis of HR datasets, and ability to synthesize findings to inform decision-making.
• Knowledge of talent management practices and/or professional services (i.e., consulting, law or accounting firm), and preferably both. Potential backgrounds could include: a HR specialist; an operations generalist or a financial analyst in a professional services firm looking to move into a HR function; or a consultant in a leading management consultancy.
• Proven ability to manage multiple processes simultaneously, adjust priorities when needed, work under pressure and adhere to tight deadlines.
• Strong attention to detail and commitment to high-quality work products.
• Effective writing (ranging from emails to short reports) and slide presentations, which synthesize facts, analyses and implications clearly and concisely.
• Verbal presentation skills which are concise, effective and invite dialogue – both with groups and in individual meetings.
• Customer-orientated professionalism, committed to supporting the needs of project teams and senior management, and an effective team player with other operations colleagues.
• Bachelor’s degree from a leading university and an excellent academic record are essential.
• Excellent skills in using Excel and PowerPoint; proven aptitude for learning and using systems such as SharePoint, Taleo/Oracle and time & expense reporting systems.
• Experience working with colleagues in multiple locations would be asset; some flexibility in time schedule to permit work with other people in offices around the world will be necessary.
• Fluency in English required; knowledge of French would be an asset (but not essential).
• Commitment to Dalberg’s mission to improve the lives of the world’s poor; demonstrated experience in international development would be an asset (but not essential).

Note: This position is for a career in global operations and is not a consultant-track position.

About the Organization

Dalberg is committed to global development and innovation, and offers a variety of advisory services in the international development sector. Comprised of Dalberg Global Development Advisors, D. Capital and Dalberg Research, our platform provides high-level strategic, policy and investment advice to leaders of major institutions, corporations and governments that are shaping international development. We focus on emerging and frontier markets, tackling topics such as economic development, global health, access to finance, agriculture, energy and environment, among others. We offer outstanding individuals the opportunity to apply private sector skills to global challenges within an entrepreneurial working environment.

Established in 2001 by experienced private sector consultants, Dalberg operates from 14 worldwide locations and has successfully completed over 1,000 engagements for more than 400 clients. For more information, please visit www.dalberg.com.