True Impact is a software company and consulting firm that helps organizations measure the social and financial value of their corporate citizenship programs. True Impact provides web-based tools and consulting support to help organizations measure the social, financial, and environmental return on investment (ROI) of their programs and operations.

 

Services

Measuring Volunteerism

Prove - and improve - the value of your volunteer programs with our sector-leading mesurement resources:

• The Volunteerism ROI Tracker, our flagship service, delivered with the Points of Lights Institute’s HandsOn Network and including many of the leading corporate citizens, quantifies the social and business value of your traditional and skills-based volunteerism, and pro bono service.
• The Board Service ROI Tracker, implemented with BoardSource, quantifies the social and business value of your nonprofit board service activities.
• The Pro Bono Manager helps you easily manage and measure your pro bono service program.

 

Measuring Philanthropy

True Impact provides a range of practical performance-measurement tools for investors and social service providers to help quantify the social, environment, and business benefits of their philanthropic, community investment, and grantmaking activities. The results help prove value, promote continuous improvement, and guide investment decisionmaking. Our offerings:

• Custom Guidance
• Web Tools
• Workshops

 

Measuring CSR Operations

Human resource (HR) policies, environmental sustainability practices, and diversity initiatives are often recognized as core “drivers” of business value: by improving employee wellbeing, reducing waste and environmental impact, and promoting inclusion, companies help attract and retain employees, increase productivity, and reduce inefficiency and risk.

True Impact provides the following resources to help quantify the social and business value of these win-win initiatives, to help managers prove – and improve – the social and business ROI.

 

ROI Monitoring

Outsource your social and business impact measurement via the ROI Tracker, a turnkey impact monitoring service.

The ROI Tracker captures comprehensive impact data directly from program participants via web-based surveys, and generates custom reports that:

• Quantify the business and social impacts of your volunteer activities
• Anonymously benchmark your performance against other organizations
• Include recommendations for improvement (i.e., how to increase social and business
• Join benchmarking networks around Volunteerism or Board Service, or custom ROI Trackers for your Pro Bono, HR & Diversity, or Sustainability programs.

 

Custom Guidance

Leverage your existing infrastructure to capture your social and business impacts by following a custom Metrics Guide.

This step-by-step measurement plan contains the following components:

• Key performance indicators (KPIs) for each of your programs or investment areas, including inputs, outputs, and short-, medium-, and long-term outcomes
• Practical, agreed-upon implementation steps, including: who collects what data, how, when, and in what format; and customization options for your existing IT systems

 

Web Tools

Plan, manage, and measure your programs using our user-friendly web-based tools:

• Proposal Manager. Accept (and rate) proposals for grants, volunteerism, or other initiatives online
• Logic Models. Promote success – and accountability – by aligning goals, objectives, strategies and metrics
• Survey Module. Capture outcomes and impacts via integrated online stakeholder surveys/reports.
• ROI Calculator. Map program ripple effects and quantify their social and business value.

 

Online Workshops

Develop measurement plans for your own programs through small-group webinars and feedback sessions.

Each workshop consists of three, one-hour teleconference/ webcast sessions over three weeks, at the completion of which you will have developed a final, implementation-ready measurement plan for one or more programs -- and learned practical measurement techniques you can apply immediately to your entire portfolio.

 

Evaluation Videos

Want to bring your program's impact to life? Tell your story through video, including:

• Professional video production, shot on location, in full HD, and incorporating the latest in data infographics
• Robust evaluation results, including quantitative analysis (e.g., statistical comparisons) and qualitative evidence (e.g., interviews and testimonials)
• A resulting message that is informative, credible, and entertaining