HR Officer - Zaatari

Job Description

Oxfam is a global movement of people working together to end the injustice of poverty.

KEY RESPONSIBILITIES

Policies and Labour Law

1. Advise managers on interpretation of Oxfam HR policies, procedures, systems and processes and Oxfam staff handbook and lead in any necessary review process.
2. Monitor and advise management on changes in Oxfam HR policies, procedures, systems, processes
3. Monitor and support the implementation of HR policies and procedures within the programme and report non-adherence to the Camp Area
4. Participate in forums or working groups relating to HR management and feedback to management

Recruitment and Induction

1. Assist the recruitment manager in recruitment processes including placing adverts, long listing, interviewing, organising tests, maintaining the recruitment database for Jordan, proper filing of recruitment records
2. Assist managers in taking up references and obtaining results of pre-employment medicals as per Oxfam policy. Set up and monitor induction for all staff ensuring that meetings are arranged and that feedback is Ensure the induction pack is up to date at all times.
3. Ensure that all vacancy bulletins are circulated and that standard Oxfam forms made available to staff.
4. Ensure that terms and conditions for all staff fall within established Oxfam GB policy.
5. Ensure that all new staff are issued with Oxfam ID

Staff Records

1. Ensure issuing contracts, renewing contracts and keeping management informed of contracts end
2. Monitor dates relating to probationary periods, performance review, and end of contracts; keep leave administration up-to-date, and inform managers of leave balances of their
3. Ensure that personal files for all staff are complete and up-to-date; and documents properly filed in individual staff files and online in box.
4. Ensure that all records for all Oxfam GB Jordan staff (leave, performance management, medical claims and any others) are up-to-date.
5. Ensure that for leavers all leavers procedures are followed (exit interview, equipment or documents are retrieved, leavers financial checklist)
6. Ensure that the monthly payroll is done timely and accurately, in coordination with the HR Department, Amman
7. Ensure that the Global Online Database (GOLD) record is up to date for all Zaatari camp-and HC based

Welfare & Staff Health

1. Monitor absence as result of illness and inform managers of
2. Liaise with medical providers ensuring a high quality of service is
3. Ensure medical evacuation procedures through MSH/healix are in place and appropriate advice given to (international)
4. Arrange for information sessions on stress
5. Arrange for first aid training for selected staff

Staff Development

1. Ensure that Oxfam GB’s performance management system and all relevant processes are implemented in accordance with the Organisation’s performance management cycle.
2. Coach and support managers to optimise the performance of their staff, ensuring assessment of performance is objective and that poor performance is addressed appropriately.
3. Produce an annual Training Needs Analysis based on Performance Review reports received.
4. Build up a database of training providers; provide information to the field and arrange attendance at training

Other:

1. Undertaking any other tasks at the request of the Camp Area Manager/Senior Managers.

Experience, Knowledge & Competencies

Essentials

· Generalist HR experience minimum of 3 years, and good knowledge of recruitment procedures. Advise and inspire confidence using professional/ specialist knowledge.

· Good knowledge of Jordan Labor Law including social security and income tax.

· Confidentiality, tact, diplomacy and good interpersonal skills.

· Initiative to take responsibility and work with minimal supervision.

· Budgeting and numerical skills /Attention to detail.

· Skills in computer applications (MS office/GOLD).

· Ability to work as a member of a diverse team.

· Understanding of gender, cultural sensitivity and principles of equal opportunity.

· Has a strong customer orientation and focuses on customer needs and satisfaction.

Desirable

· Overcomes challenges, despite hurdles, and resolves challenges consistent with Oxfam’s values and ways of working.

· Ability to gather and analyse critical information for reporting and designing systems.

· Ability to support staff from a distance.

· Good networking skills.

· Able to use available technology appropriate to own role.

· Proactively shares own know-how with other colleagues.

· Develops job knowledge and expertise through continual professional development

· Gender and cultural sensitivity and commitment and understanding of the values of Oxfam and the principles of equal opportunity.

· Previous experience in any of the refugee camps.

Deadline: 28 August 2022

About the Organization