Job Description
CRS JOB DESCRIPTION
Job Title: Bilingual Coordinator II
Business Title Coordinator II
Reports to: National Advisor, Volunteer Management
Department: Mission and Mobilization
Type of Post:
Telecommuter or Baltimore-based
FLSA Status: Nonexempt
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Background
CRS’s Mission & Mobilization Division is building a movement of millions of people in the United States and around the world to increase the Church’s impact and influence in combatting global poverty, violence and injustice. Animated by our Catholic faith’s call to action to alleviate suffering and work to create a more just world for the world’s poorest, most marginalized and vulnerable people, our Movement Building strategy is the outward expression of missionary discipleship-calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good.
Job Summary
The primary responsibility of the Bilingual Coordinator II is to provide overall administrative and operational support to Movement-Building and Issue-Based Campaign team within the Mission & Mobilization (M2) division. This includes organizing and implementing processes, coordinating logistics, serving as principal administrative contact, and providing training and orientation on systems and procedures and communicating with external constituencies. You will be responsible for working with all levels of staff and external constituencies while independently coordinating multiple projects.
The Bilingual Coordinator II supports the Chapter Management, Campaigns, & Hispanic Engagement (CCHE) Senior Director, National Advisors, the Chapter Management Director as well as the Hispanic Engagement and Campaigns teams. You will also provide bilingual support to Charitable Giving’s Donor Services team.
Roles and Key Responsibilities
- Identify and plan for the complex needs of events and Staff.
- Manage logistics from start-to finish for events, both in-person and virtual, including constituent overseas immersion experiences.
- Manage all administrative and logistical aspects pertaining to CCHE’s operations including business processes, internal and external calendars, Microsoft (MS) Teams channels’ functionality, resource curation, and responses to generally inquires.
- Support the CCHE directors, Advisors, and Sr. Director in the areas of strategic planning to support achievement of chapter, Hispanic engagement, and campaign goals.
- Assist with chapter building prospecting
- Manage external communications including invitations, event reminders, follow up, resources, and information.
- Provide CCHE team on an ongoing basis with knowledge management. reporting and training on CRS platforms including Gateway, MS Teams MyCRS, etc.
- Collaborate with M2 colleagues on larger scale events and conferences as needed.
- Cooperate with peers to develop consistent processes and best practices to support our work across the division
- Oversee CCHE team’s Branding/Graphics practices to ensure adherence to CRS guidelines in collaboration with Marketing and Communication (Marcom), as well as M2’s Campaign team on production of PowerPoint graphic elements and other materials as needed
- Provide direct support for virtual event production as part of a cross-divisional team that includes assisting with technical and logistical aspects from start-to-finish as well as video editing, production and publishing
- Collaborate with Executive Assistant to manage divisional financial matters, including ongoing monitoring of budgets across all units, credit card reconciliation, payment processing, and guidance regarding financial systems and processes
- Interpret and translate (English/Spanish) for the CCHE Team and M2 Division, with a close eye on cultural and linguistic nuances for both languages.
- Serve as the department’s CRS brand ambassador to ensure adherence to CRS guidelines in collaboration with Marketing and Communication (MARCOM)
- Facilitate engagement of consultants, and hiring of interns and/or summer hires as needed
- Support M2 colleagues with special projects as necessary in coordination with Advisor II.
Basic Qualifications
Education and Experience
- Bachelor’s degree or equivalent experience
- 5+ years administrative, office management or event planning experience
Required Languages-Bilingual (English, Spanish)
Work hours: Hours during regular core times 10 am - 3 pm EST and weeknight hours limited (i.e. 5 hours per month) and weekend hours (i.e. 3 hours per month)
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Integrity
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Supervisory Responsibilities none
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
