Business Systems & Integrations Manager, Global Technology

Job Description

Position Summary

Accion is seeking a dynamic, strategic, and hands-on Business Systems & Integrations Principal to manage, integrate, and evolve its global business applications ecosystem. Reporting to the Vice President, Global Technology, this role will design and implement secure, scalable, and interconnected systems that enable operational excellence and data-driven decision-making across the organization.

The Business Systems & Integrations Principal will translate business needs into technical solutions, recommending and implementing platforms, integrations, and automation tools that streamline processes and enhance collaboration. This includes overseeing back-end administration, system integrations (via APIs, scripts, and low-code/no-code platforms), and the mapping of Accion’s overall enterprise architecture.

The ideal candidate is a customer-focused, innovative problem solver who thrives in a fast-paced, evolving environment, possesses strong technical acumen across multiple business systems (Microsoft 365, NetSuite, Smartsheet, Power Platform, Salesforce and SaaS applications), and has a passion for building modern, sustainable, and intelligent enterprise solutions.

Position Responsibilities

Enterprise Architecture & Strategy

• Design and maintain the overall architecture of Accion’s enterprise business systems, ensuring alignment with organizational strategy, scalability, and data integrity.
• Evaluate new technologies, applications, and platforms to identify opportunities for system optimization, automation, and integration.
• Document system architecture, integrations, and workflows to ensure continuity and knowledge sharing.
• Establish best practices for system maintenance, version control, and vendor engagement.

Systems Integration & Technical Management

• Coordinate the integration of business systems (i.e. NetSuite, Salesforce, Smartsheet, Power Platform, and other systems) using APIs, scripts, and automation frameworks.
• Oversee system data flows, ensuring synchronization, accuracy, and compliance with internal governance and security standards.
• Lead configuration and back-end administration of enterprise systems, coordinating with vendors or consultants as needed.

Solution Design & Automation

• Build and deploy low-code / no-code solutions using Microsoft Power Platform, Smartsheet, and similar tools to improve business processes and reporting.
• Partner with business units to translate process requirements into secure, scalable technology solutions.
• Lead proof-of-concept initiatives for emerging technologies, including AI-driven productivity and analytics tools.

Collaboration & Leadership

• Collaborate closely with business administrators in Finance, HR, Advisory, and other departments to ensure solutions meet functional needs.
• Contribute to the Global Technology Office’s long-term digital transformation and operational excellence initiatives.

Position Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
• 10+ years of experience in enterprise systems architecture, business systems management, or similar technical leadership roles.
• Hands-on experience developing and managing API-based integrations, scripts, and automation frameworks.
• Experience with low-code / no-code development, data modeling, and workflow automation.
• Solid understanding of cloud architecture, security best practices, and governance frameworks.
• Strong expertise with Microsoft 365, Power Platform (Power Automate, Power Apps, Power BI), Smartsheet, Salesforce, and NetSuite is a plus.
• Excellent communication skills with ability to translate technical concepts into business impact.
• Demonstrated ability to work collaboratively across departments and lead through influence.
• Experience working in a diverse organization across multiple global regions.
• Interested in our mission and working globally.
• Willingness to embody our values of excellence, respect and passion for social change.
  • Excellence: Accion staff should always put forth their best effort in all activities, strive for high quality of collective and individual performance; and demonstrate honesty and integrity at all times while in the workplace and while working on behalf of the organization.
  • Respect: Accion staff should value one another’s roles and responsibilities as much as their own, be encouraging, and value the diverse and unique perspectives of colleagues. They should honor obligations and commitments to each other and to external partners.
  • Passion for Social Change: Accion staff should be committed to making a difference in the lives of those less fortunate, value the greater good of the organization over personal gain, and promote a productive workplace by acknowledging the accomplishments of others.

Disclaimer: Applications will be received until this position is filled

About the Organization

HISTORY ACCION International was founded in 1961 to address the desperate poverty in Latin America's cities. Begun as a student-run volunteer effort in the shantytowns of Caracas, ACCION today is one of the premier microfinance organizations in the world, with a network of lending partners that spans Latin America, the United States and Africa. Over the last four decades, ACCION has built a tradition of developing innovative solutions to poverty. Though ACCION's approach has changed over the years, the driving force behind our mission remains the same. It is still the people we serve - the women and men of our impoverished communities - who shape our work. It is their courage and ingenuity, and the tremendous power of their dreams that continues to inspire us and to renew our dedication to the search for new and better solutions to poverty. MISSION The mission of ACCION International is to give people the tools they need to work their way out of poverty. By providing "micro" loans and business training to poor women and men who start their own businesses, ACCION's partner lending organizations help people work their own way up the economic ladder, with dignity and pride. With capital, people can grow their own businesses. They can earn enough to afford basics like running water, better food and schooling for their children. In a world where three billion people live on less than $2 a day, it is not enough to help 1,000 or even 100,000 individuals. Our goal is to bring microfinance to tens of millions of people - enough to truly change the world. We know that there will never be enough donations to do this. That's why ACCION has created an anti-poverty strategy that is permanent and self-sustaining.