Chief of Operations

  • Senior-level, Full-time staff position
  • Posted on 11 February 2019
  • Washington, D.C., District of Columbia, United States
  • Closing on 1 March 2019
  • Current

Job Description


The Chief of Operations (ChOps) position serves as the principal deputy and advisor to the Regional Director (RD) in the discharge of his/her varied responsibilities, including developing strategies to improve the Region’s operations. In concert with the RD, the position will be responsible for overseeing all aspects of strategic, organizational, and program objectives of the Region’s headquarters unit in Washington as well as a portfolio of overseas posts.


A successful candidate must be able to interact effectively with others, both within the assigned country, with the U.S. Embassy and host country government officials at very senior levels, with Peace Corps headquarters, and with other relevant stakeholders.

The ChOps position is based at Peace Corps headquarters in Washington DC and will be assigned to one of the three Regions that oversee Peace Corps overseas operations. A ChOps performs the following major duties:

  • As directed by the Regional Director (RD), assumes full responsibility for day-to-day Regional operations including direction, supervision, and evaluation of personnel in headquarters and overseas; determination of manpower resource needs; establishment and management of Regional positions; identification of personnel vacancies, evaluation of candidates and initiation of candidate recommendations for Regional positions; and recommendation to the RD of Regional staff promotions, transfers, extensions, and terminations.
  • Serves as expert advisor and mentor to Country Directors across a wide array of operational, communication, and representational issues. Guides Country Directors, in consultation with the Office of the General Counsel and senior Agency leadership, on interpreting and enforcing Peace Corps policies and procedures, including those relating to the performance and behavior of Volunteers and staff.
  • Develops communications plans and products to enhance the understanding of Regional activities, including key strategic messages, documents and reports. Conducts meetings and briefings with various stakeholders, including senior leadership, to review Regional and posts’ activities.
  • As delegated by the RD, leads headquarters teams to support emergency and crisis response activities at overseas posts, such as coordinating multiple offices’ support during natural disasters, political unrest, post evacuation, or serious injury to or the death of a Volunteer, or other emergency or crisis.
  • Participates in the formulation and development of Peace Corps program policies and operations, reflecting posts’ input and operational realities.
  • Advises the RD and other senior leadership to help determine long-range direction for Regional programs, necessary operational priorities, budgetary needs, the focus of special projects, staff development and staffing levels. Informs this advice by analyzing Agency policy, capacity, and the political, social, and economic conditions of host countries.
  • Serves as Acting Country Director in overseas posts, as delegated by the RD.
  • Assumes other responsibilities, as directed by the RD, in carrying out Region initiatives and serves as Acting RD with full responsibility for administration and direction of the Region during RD absence or vacancy.

Travel Required: 50% or less

Conditions of Employment

  • Applicants must be U.S. citizens.
  • Travel outside the continental United States is required.
  • You must successfully complete a background security investigation with favorable adjudication. Failure to successfully meet this requirement will be grounds for employment termination.
  • This position requires the filing of a Financial Disclosure report.
  • This job has been identified as a testing designated position under our Drug-Free Workplace Program. Therefore, you must satisfactorily complete a drug test prior to being hired. As an employee, you will be subject to random drug testing.
  • Prior Intelligence Activity or Related Work: Individuals who have been engaged in certain intelligence activity or related work or who have been employed by or connected with an intelligence agency are ineligible for employment with Peace Corps. Acceptance of employment with Peace Corps precludes employment by certain intelligence organizations for a specific period of time, determined by the employing agency, after Peace Corps employment ceases.
  • This is not a bargaining unit position.


Selective Placement Factor(s):

This position has One (1) selective placement factor defined as follows:

  • Three (3) years’ worth of relevant executive leadership and management experience in developing or transitioning countries or in multicultural settings within the United States. Experience may be with local, state, or federal U.S. government, with an international or domestic NGO, or in the private sector.

Examples of relevant professional experience include: held a senior level position such as Country Director, Executive Director, Regional Director, Chief of Party, CEO, Ambassador, or others in a complex organizational environment; experience leading and managing programs with an international focus or a focus on U.S. communities that are made up of a preponderance of culturally diverse members; experience providing strategic direction to complex programs; and experience that includes high level representational duties. Note: This experience MUST be well documented within your resume or application. Failure to provide this information in your resume with date, month and years of service along with country of service will result in automatic elimination from competition.

Specialized Experience:

This vacancy is being announced at one (1) grade level: FP-1 (Education cannot be substituted for experience at this level)

Qualifying experience for the FP-1 level includes one year of specialized experience at least equivalent to the FP-2 or GS-14 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes:

  • Experience in a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems
  • Experience in a range of administrative laws, policies, regulations, and precedents applicable to the management of agency programs
  • Experience planning, developing, staffing, and coordinating complex studies and overarching analyses related to the implementation of an agency’s domestic and international programs
  • Experience developing and implementing collaborative approaches with internal and external partners and stakeholders to build coalitions and work on common agency program goals and objectives
  • Experience in providing oversight, formulation, and execution of an agency’s budget, identifying and implementing programming and training initiatives, policies, programs and goals, and managing the provision of program support to domestic and overseas support offices
  • Experience coordinating and approving multi-year and long term work plans and reshaping programs as per changes in the agency’s needs, budget requirements, legislative changes, and international requirements and policies.

About the Organization

"Peace Corps staff are passionate and dedicated to the cause of service. They do critical work to support our Volunteers and provide them the opportunity for a life-defining experience. Our staff is energetic, committed, hard-working, and positive. The work they do truly makes a difference."

Top Reasons to Work for Peace Corps! -- (1) Voted in the top 10 Best Places to Work in the Federal Government for mid-size agencies in 2017, (2) the Peace Corps has a unique global mission. (3) Benefits include higher salary caps than the Federal standard with (4) quicker step increases. (5) Peace Corps employees earn non-competitive eligibility after 3 years of service and (6) have the opportunity to pursue leadership development opportunities and many more ... established through President Kennedy's call to service; the Peace Corps asks applicants what you can do for your country ... and the world.

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