The Collaboration, Learning and Accountability (CLA) Lead will provide technical advice, guidance, and support to a wide range of program design and implementation issues in line with CRS’ program quality principles and standards, donor guidelines, and industry best practices to advance the delivery of high-quality programming to the poor and vulnerable. You will promote coordination, collaboration and continuous learning with other activities in Matabeleland North. You will develop and manage a system that captures, analyzes and disseminates learning and take the lead in collecting best practices and lessons learned and organize relevant reviews of program activities. You will play a critical role in incorporating refinement activities and learning into implementation. This includes but is not limited to US Government, Government of Zimbabwe, international donors, multilateral organizations and private sector investments.
- Design and manage the project learning and adaptation strategy, system and tools with a focus on promoting knowledge acquisition, management, documentation and dissemination. Help ensure a cross-sectoral approach integrating gender, protection mainstreaming, and disaster risk reduction.
- Provide technical solutions to the food security program on-site, for strategic planning and how to best apply program design and implementation standards, best practices, partnership principles, tools, and monitoring and evaluation, ensuring high-quality implementation.
- Contribute to knowledge management and learning through collecting and analyzing program data. ensure program activities Lead active, intentional and adaptive learning within and across activity interventions, incorporate refinement activities and learning into implementation. include active, intentional and adaptive learning within and across interventions
- Ensure that data and experiential learning are consistently applied throughout the activity life cycle. Use evidence, activity data, and active learning to better examine the functions, role and nuance of formal and informal institutions and social dynamics.
- Establish and manage dynamic feedback systems to capture experiential learning and unintended consequences and fostering collaboration across teams or organizations. Lead regular Theory of change assessment, review and revision exercises.
- Establish and maintain relationships with donors, peer organizations, research and other institutions. Ensure appropriate and continued coordination and joint-planning with other USAID and other donor activities (specifically the USAID food security and resilience portfolio), host-government initiatives, and private sector engagement.
- Ensure robust partner engagement and consultative processes with communities, local government, civil society, other donor funded projects, local researchers and academics.
- Contribute to capacity strengthening of project staff and partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching to CP staff.
Education and Experience
- Master’s degree or higher required in communications, development studies, applied sociology, anthropology, or other relevant programs.
- At least 5 years relevant work experience of progressively increasing Learning and Coordination responsibilities in international development projects is required. Previous field experience in low-resource environments desired.
- Demonstrated application of technical principles and concepts in facilitating learning and knowledge sharing processes; establishing and managing dynamic feedback systems to capture experiential learning and unintended consequences.
- Experience and skills in networking and relations with large donors such as USAID/FFP, USAID/FTF preferred as well as peer organizations, faith-based and civil society
- Previous experience providing technical assistance and developing successful proposals for external donor funding is required.
- Experience on innovative learning practice including Internal Change Management for CLA, Evaluative thinking and Adaptive management.
- Skills in analyzing, interpreting and communicating information to a wide range or stakeholders, including producing publications and organizing public events.
- Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
- Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation.
- Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management, knowledge-sharing networks.
Knowledge, Skills and Abilities
- Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
- Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
- Strong written and oral communication skills in English; ability to communicate in Ndebele a plus.
- Strong presentation, facilitation, training, mentoring, and coaching skills
- Proactive, resourceful and results-oriented
Required/Desired Foreign Language: Ndebele
Travel Required: Ability to travel for up to 50% of time.
Key Working Relationships
Internal: Deputy Chief of Party, M&E Lead, All Technical Leads, All Departments of the Country Program, relevant Regional and HQ Technical Advisors.
External: Partner organizations, the Church, international and local NGOs, Research institutions
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Strategic Mindset
- Accountability & Stewardship
- Builds Relationships
- Develops Talent
- Continuous Improvement & Innovation
NOTE: Applications will be accepted until this position is filled.