Communication and Advocacy Officer

Job Description

SUMMARY OF ROLE

This section will have a brief summary of the role

The Communications Officer provides editorial and production assistance and supports the general operations and workflow of IntraHealth’s Communications and Advocacy Department. His/her efforts actively contribute to communications and advocacy projects and products that continually raise IntraHealth’s public profile, visibility, and innovation in global health aligned with IntraHealth’s mission and strategic plan.

The Officer possesses a versatile communications skills set and assists in a range of tasks including writing, formatting, copyediting, proofreading, social media, and designing and producing routine products and deliverables (e.g. technical reports, PowerPoint presentations, handouts, invitations, flyers). S/he also coordinates support for more complex products, including providing detailed specifications, and managing review processes and timelines. S/he supports the department’s management of organizational conference participation and technical publishing through assisting in dissemination of materials and managing tracking and production calendars and logistics for conferences and other events.

The Officer plays a key role in the department’s workflow by managing requests for support submitted from staff throughout the organization via an online form (e.g., for graphic design, technical publication editing and formatting, handouts and materials for events, business cards, presentation assistance, translation services). As part of this role, the Officer coordinates outsourcing of translation, printing, and other communications-related services, including contacting external consultants/firms, reviewing proposals/estimated costs, liaising with project managers and vendors, reviewing final products to assure consistency with IntraHealth’s standards and guidelines, working with printing firms, and coordinating invoicing and payment. S/he is well-versed in IntraHealth administrative and procurement processes.

Essential Functions:

• Provide editorial and production assistance and coordination for communications projects, outreach, and products, including writing, copyediting, formatting, proofreading, and basic design
• Manage the Communications and Advocacy requests for support system (i.e., communicating with other team members to assign requests appropriately; communicating with “clients” on timelines and details; handling appropriate types of requests her/himself)
• Coordinate outsourcing/procurement of printing, translation, and other services to outside consultants and vendors
• Maintain calendars for tracking department-coordinated products, conference participation, and events
• Coordinate conference registrations and exhibit logistics; coordinate dissemination of publications and exhibition materials at conferences and events including maintaining/tracking stocks of materials and promotional items

Education/Experience Requirements:

• Bachelor’s degree in English, communications, journalism, marketing or related field, with four years of experience; or Masters’ degree in one of the above or related fields, with two years of experience
• Strong organizational skills and attention to detail
• Computer skills in Microsoft Word, Excel, PowerPoint, and Adobe programs
• Strong oral and written communication skills
• Ability to travel domestically and internationally
• Ability to function in a face-paced environment and juggle multiple tasks at once.

Competencies

• Innovation: Develops new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.
• Accountability: Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
• Service Excellence: Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
• Effective Communication (Oral and Written): Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Planning and Organizing: Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
• Interpersonal Relationships: Knowledge of and the ability to effectively interact within and across Divisions, Departments/Country Offices in a constructive and collaborative manner.

WORKING CONDITIONS/PHYSICAL EFFORT

• Minimum noise levels in an office environment
• Ability to travel occasionally.
• Position is based in an office, requiring sitting at a desk most of the day
• Requires lifting of 0-10 lbs occasionally or as needed

SUMMARY OF BENEFITS

IntraHealth International, Inc. is a great place to work and prides itself on its comprehensive benefits package. We offer competitive salaries and a dynamic inclusive work environment which supports health workers so they can improve the lives of people throughout the world.

IntraHealth International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

To apply and learn more about IntraHealth Careers @: http://www.intrahealth.org/section/careers

Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1

About the Organization

Why Choose IntraHealth
Would you like to be a part of purposeful work that saves lives?
For 35 years, in 100 countries, IntraHealth International has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships.

As a global champion for health workers, IntraHealth International advocates for the role of the health worker as critical in saving lives and helping the world to achieve the Millennium Development Goals. We partner with governments, NGOs, the private sector, and other organizations to foster policies that empower health workers to better serve communities in need.

Learn more about “Who We Are” @: http://www.intrahealth.org/section/about-us1