Communications Officer

Nepal | Bangladesh
Apply by 24 September 2018
Senior-level , Full-time staff position
Posted on 26 July 2018

Job Description

Produce communication and fundraising resources and pursue media opportunities and exposure. Given the high importance of private, in addition to institutional funding, the role is essential in ensuring that Medair raises the financial support and awareness necessary to achieve its mission.

Project Overview

Bangladesh: Medair’s emergency response team and partner World Concern completed shelter and hygiene kit distributions for Rohingya refugees in November, 2017, and Medair is now transitioning into longer-term programming with a focus on nutrition, health and shelter services in the refugee camps.

Nepal: In response to the earthquakes in April and May 2015, Medair’s programme has delivered emergency assistance and was involved in early recovery activities to aid earthquake-affected communities. Medair will scale down its work in Nepal in 2019 once completing its last reconstructions activities in the country.

Workplace & Conditions

Field based position in Cox’s Bazar, Bangladesh and Kathmandu, Nepal. Take a look at Medair’s work in Bangladesh. Take a look at Medair’s work in Nepal.

Starting Date / Initial Contract Details

As soon as possible. Full time, 12 months

Key Activity Areas

Communications and Fundraising Resources

  • Travel frequently to field projects to pro-actively obtain resources. Gather and prepare communication and programme information content for input into the document management software and online photo database (photos, video footage, stories, quotes, programme updates, reports).
  • Gather and prepare fundraising materials (project overviews and proposals, reports, gift handles, direct marketing resources, thank-you videos).
  • Brief all staff during in-country briefing about their role in communicating about the organisation.
  • Manage swift approval at field level of communications and fundraising material before publication.
  • Prepare and accompany field visits of high profile visitors, photographers, journalists, or media crews accredited by HQ Marketing and Relationships (M&R) department.

Media and Public Relations

  • Regularly monitor local press and events to be aware of and get information about local emergencies.
  • Conduct media analysis so priority channels and audiences are defined.
  • Act as an expert/advisor to the programme leadership and team.
  • Act as media spokesperson for Medair’s interests in the field. Be ready to quickly convey strong and accurate messages and information through print and digital media.
  • Create “media packs” to proactively share Medair content with media contacts.

Social Media

  • Actively conceptualise short content updates, interactive features on Facebook and other social media such as Twitter, Instagram, and Pinterest in coordination with the HQ M&R staff.
  • Support HQ M&R in maintaining relations with online social media users and fans.
  • Train and encourage field staff on the appropriate use of online social media. Actively monitor communications initiated by field staff (e.g. social media posts, personal websites, newsletters, etc.).

Institutional Donors Relations

  • Review proposals and reports, to insure compliance on communication agreements.
  • Regularly provide stories, photos, and communication reports to communication representative.

Brand and co-branding Coordination

  • Promote the design of Medair and institutional donor branding in all field communication.
  • Advise Programme Managers on institutional donor marking visibility budgets, conditions, and requirements. Advise logistics staff on the correct design of field visibility items.
  • Ensure that Medair staff who are interviewed or photographed have access to appropriate Medair branded clothing, and appropriate signage is visible on programme vehicles, buildings, and items.

Internal Communication

  • Assist field leadership team in improving internal communication within the programme.
  • Distribute the Annual Report, newsletters, etc, among staff and external contacts in the field.

Financial Management

  • Manage communication budget lines included in the financial budget.

Team Spiritual Life

  • Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
  • Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.


  • Graduate/postgraduate/professional qualification.
  • Strong working knowledge of English (spoken and written).

Experience / Competencies

  • 2 years of professional experience in media, communications, marketing, or fundraising.
  • Computer literate with good working knowledge of Microsoft Excel, Word and Outlook.
  • Strong grasp of online social media tools and techniques.
  • Excellent and inspiring communicator. Outgoing but also diplomatic.
  • Keen to share information internally and provide training.
  • Self-starter while being a team player. Ability to work alone (in terms of own objectives) yet in collaboration with others who are working towards very different objectives.
  • Highly organised with a creative flair and a good attention to detail.
  • Excellent writing skills with the ability to target different audiences and to tailor output accordingly.
  • Ability to process large amounts of technical information and to summarise.

Application Process

Before you apply, please ensure you are fully aware of the:

  • Medair organisational values.
  • Profiles sought for Internationally Recruited Staff (IRS).
  • Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).
  • Benefits Package provided for Internationally Recruited Staff (IRS).

Then to apply, go to the “Current Vacancies” page, then:

apply for this vacancy (or another position that matches your profile), or

apply for a Medair ROC (where we can try and match your competencies to our vacancy needs)

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed. Medair does not set closing / deadline dates for applications; recruitment is on-going until the position is filled.

About the Organization


Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, regardless of political, social or religious viewpoint. We save lives in emergencies and then stay to help people recover from crisis with dignity—working side by side with communities to leave a lasting impact. We provide a range of emergency relief and recovery services: health care and nutrition; safe water, sanitation, and hygiene; shelter and infrastructure.

Similar Jobs