Coordinator - Community Health

Job Description

The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 - is seeking a Coordinator - Community Health to join our Community Health team

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Starting with the hiring process, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

As a Coordinator, Community Health , you will be responsible for the coordination of the delivery of Health Equipment Loan Program (HELP) services in the designated area of Prince Edward Island, managing volunteer resources and performing day to day administrative activities, in collaboration with the Provincial Manager.

In this role, you will:

• Implement promotion strategies to support, assist with the maintenance of effective and efficient operational procedures, quality assurance standards, reporting systems and controls, to ensure the proper and consistent delivery of Health Equipment Loan Program.
• Maintain accurate records on loans, returns, inventory, statistics, equipment repairs and purchases and follow-up with clients to ensure safety standards are being met.
• Be responsible for volunteer recruitment initiatives to achieve set targets within an assigned geographic area.
• Ensure completion of onboarding, orientation, training, review and recognition, coaching, mentoring and performance management activities for volunteer resources in collaboration with the People Services team
• Ensure volunteer time reporting is submitted to Shared Services as well as communicate any necessary record updates to Shared Services that are required within Raiser’s Edge.
• Ensure financial transactions, banking, deposits, and Departmental Receipt Analysis (DRA) are completed respecting society policies.
• Ensure care and caution is exercised with all Red Cross vehicles including timely submission of all log sheets and proper coverage of the reception desk within the Service Center.
• Participate and promote completion of mandatory health and safety education/orientation, complete safety audits, ensure all near-misses and incidents, and concerns of PPE non compliance are promptly and accurately reported to Supervisor or designate.

What we are looking for:

• Completion of post-secondary education / diploma in a health-related field with 1-3 years of work experience / combination of education and experience.
• Valid driver’s license with willingness to travel within province and a satisfactory driver’s abstract is required.
• Strong communication skills, both written and oral, in English is mandatory. Fluency in French is an asset
• Ability to prioritize and organize multiple issues simultaneously, decision making, organisational skills in a complex client-based environment.
• Excellent supervisory and interpersonal skills are essential.
• Demonstrated computer proficiency and presentation skills.
• Previous experience working with volunteers, seniors, and the ability to supervise is considered an asset.

Working conditions:

• The majority of the work is performed in an Office environment and require flexibility to travel between the sites.
• This position required ability to moderate to heavy lifting (75-100 lbs.)
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

NOTE: Applications will be reviewed on a rolling basis and candidates are encouraged to apply as soon as possible.

About the Organization

The Canadian Red Cross helps people affected by emergencies and disasters—situations ranging from a housefire to a flood that disrupts an entire region of the country. Following a disaster, the Red Cross works with governments and other humanitarian organizations to provide for people's basic needs—food, clothing, shelter, first aid, emotional support and family reunification. The specific services offered are based on the community's needs and the role that their Red Cross has in the local disaster response plan. The Canadian Red Cross works overseas in cooperation with other members of the International Red Cross/Red Crescent Movement: 185 National Red Cross or Red Crescent Societies, the International Federation of Red Cross and Red Crescent Societies and the International Committee of the Red Cross. With the support of the Canadian public and the Canadian International Development Agency, we work in situations of war and natural disaster to bring urgently needed relief items, reunite families and help rebuild communities. The Canadian Red Cross supports and manages development and rehabilitation programs, ranging from primary health care to water sanitation. Each year, the Canadian Red Cross sends about 100 professional relief workers on overseas missions.