Job Description
Devex is assisting The African Capacity Building Foundation (ACBF) in seeking a Director, Business Services and Operations to be based in their head office located at Harare, Zimbabwe.
Background
The African Capacity Building Foundation is searching for an entrepreneurial and ambitious results-focused individual to develop, advise and implement quality business support to ensure effective Financial, People, Procurement, Administration, and ICT services in compliance with ACBF policies and standards. To ensure Programme Services management contributes and is aligned with the ACBF program and strategic goals. The position serves as the lead Business services and operations manager, reporting directly to the Executive Secretary. As the Business and Operations Director, you will have the opportunity to work together with partners, to catalyze and scale transformative innovations creating unlikely partnerships to span sectors and geographies. This role is based in Harare, Zimbabwe, and is a fixed-term, renewable three-year contract.
You may be the ideal candidate for this role if you thrive working within a team structure, sharing information and insights, and engaging in ongoing intellectual exchange. You must be comfortable building bridges with partners, service providers, financial institutions, government, and corporate sectors. You should have experience in financial engineering, providing corporate services support to cross-country programs and projects, and in managing people and processes.
Responsibilities
- To proactively address the interface between Finance, Procurement, HR, Administration & ICT teams to ensure our operations are cost-effective, efficient, and comply with organizational standards of management and accountability.
- Manage all aspects of finance, and administration procedures in line with corporate standards, ensuring required financial reports are provided as required.
- Ensure compliance with legal and statutory financial reporting requirements.
- Implementation of External & Internal Audit recommendations and provision of progress reports.
- Ensure that the supply of goods and services to the foundation and its programmes is carried out speedily and efficiently in a transparent manner, following donors’ requirements.
- Make sure that delivery of efficient day-to-day administration and general support, including reception, travel, office environment, and staff safety issues are made.
- Be actively involved in and aware of all organisational issues, to proactively identify potential problems and concerns and deliver quick, practical, business focussed solutions.
- Take prompt and definite action on non-compliance with policy and practice.
- Oversee the operational planning and implementation of corporate finance, procurement, ICT and administration initiatives to ensure rollout in an appropriate manner for the foundation.
- Advise managers on the interpretation and implementation of the full range of ACBF’s business policies and procedures, ensuring consistency and fairness in application, in accordance with ACBF policy and relevant legislative requirements.
- Ensure compliance with legal obligations of the foundation in the areas of finance, ICT, logistics and administration. Provide advice and guidance to the Executive Secretary, and the Management Team on risk management plans relating to programme services functions.
- Development of customer service attitude within the finance, procurement, ICT and administration teams and a focus on integrated teamwork.
- Responsible for overall management of and provision of an advisory role on all aspects of business services. This includes managing and coordinating the work of the administration, finance, ICT and procurement teams.
- Ensure that program support functions are reviewed and improved where necessary.
- Ensure accurate and timely production of financial reports to donors and ensure the effective tracking and reporting on multiple donor funded programs;
- Ensure that our practices are aligned with ACBF’s values and policies, especially around financial management, staff management and procurement, both internally and externally within partners and suppliers organizations.
- Support the Executive Secretary in the business planning and reporting cycle, including planning, forecasting, budgeting, and financial analysis.
- Manage the Business and Operations Team to ensure they have the necessary skills and abilities to effectively deliver operational support and services to the organization and to support other ACBF staff in their capacity building work and to deliver relevant training and support to partner organizations as required.
- Regularly monitor and evaluate individual and departmental performance against objectives and ensure issues are identified and addressed.
- Develop and implement a detailed plan for building the business services capacity of partner organizations, especially in finance, and logistics. This will include needs assessment, capacity building approach and delivery plan including tools and methodologies, performance standards, and evaluation approach.
- Representing the Foundation in diverse communities, including speaking engagements, attending conferences, and participating in other key internal and external meetings.
- Network building and connecting grantees, partners, and other stakeholders
Qualifications
- Preferably post graduate education to Masters’ level and full professional qualification in Accountancy (e.g. CA/ACCA/ACA/CIMA) with a minimum of 10 years professional experience, with significant experience in program support functions and management of it (Finance, HR, capital assets, ICT and Procurement) in development context.
- Capacity to analyze, develop solutions and communicate to a wide audience, diverse and complex problems, usually within organizational policy.
- Experience of managing wide diverse technical teams to deliver on tight deadlines.
- Excellent leadership and people management abilities, with motivational, talent development and change management skills. Able to manage and develop other people’s professional standards and potential.
- Analytical and strategic planning skills and the ability to handle multiple priorities.
- Leadership qualities and people management expertise to provide direction and effective support to a multi-disciplinary team. Ability to build and performance manage high functioning team.
- Ability to present information and concepts clearly, both verbally and on paper.
- Computer literacy, preferably knowledge of common financial and project database systems.
- Excellent communication and interpersonal skills and a proven ability to be flexible in demanding situation.
- Ability to take considerable initiative and independence, and to take the lead and shoulder considerable responsibility without recourse to additional support.
- Capacity to take decisions and to support others to take decisions.
- Good written and spoken English essential.
- Ability to travel occasionally, particularly within Africa
