Job Description
Job Purpose:
The Events Manager role is sits in the Communications Directorate, with dotted line responsibility to the internal “sponsors” for individual events. The post-holder is responsible for the creation and effective execution of new and pre-existing events, and for building a strategy for an events portfolio to support Concern’s work. While KPIs for individual events will be agreed in consultation with the internal sponsors, it is expected that all events managed by the post-holder will contribute directly to Concern’s strategic objectives. These include, but are not limited to; maximising public engagement with communities including individual donors, volunteers, corporate and major donors, youth audiences, governments and other funding bodies; direct and indirect fundraising and supporting Concern’s advocacy strategy.
The role has a strong cross-departmental focus and the post-holder is expected to be comfortable working and coordinating with multiple teams across the organisation.
The type and nature of events undertaken by Concern vary according to purpose and audience, and include fundraising events, supporter briefing sessions, advocacy conferences and report launches and supporting Concern’s presence at festivals and other niche events. The post-holder will agree which events will be prioritized for support in consultation with Senior Management.
Key Responsibilities:
- Annual events planning: working with the relevant internal sponsors, lead the development and implementation of an overall events plan in line with Concern Worldwide’s strategy.
- Event management: in consultation with the event sponsor, lead and manage Concern’s events, and execute to an exceptional standard.
- Event committee coordination: where necessary, work with the Senior Management and the project-owning teams on the recruitment and coordination of external event committees. Coordinate the work of the event committees through the preparation of meeting agendas, materials, meeting minutes, and following up on agreed actions.
- Event design and delivery: in consultation with the event sponsor, lead on the design of individual events, and on the identification, scheduling, resourcing, and implementation of all related activities, to ensure that event objectives are achieved to a high standard, on time and on budget.
- Operational and administrative management: ensure that all operational and administrative tasks associated with events, including event-day activities, are carried out to a high standard and within defined timescales.
- Budget management: agree income and expense budgets for each event with the internal sponsor, and ensure delivery against budget.
- Coordination of event stakeholders and staff: coordinate event stakeholders and staff (such as event committee members, departmental staff, volunteers, suppliers, sponsors, honorees, and speakers), and provide them with the necessary support to enable them to carry out their role in the design and delivery of events within agreed timescales.
- Securing and managing event sponsorship: where appropriate, work with the Corporate and Major Donor team to secure sponsorship for specific events and, in consultation with the appropriate internal sponsor, agree the terms of such sponsorships. Coordinate the successful implementation of sponsorship agreements.
- Supplier management: co-ordinate all event logistics and manage vendor relationships and contracts, including liaising with event venues and external vendors involved with event production.
- Event communications and marketing: in consultation with the event sponsor, lead in the specification of on brand communication and marketing solutions to support events (videos, brochures, posters, website page, media, other) and, working with Concern’s Communications department and/or external suppliers, coordinate the delivery of these solutions.
- Post-event follow-up and stewardship: coordinate and lead post-event debriefings and evaluations and ensure a clear post-event handover to internal sponsor teams to allow for smooth transition to stewardship activities.
- Market analysis: gather and analyse information in relation to third-party events, including events organized by other NGOs
Other: support other departments as required in the design and delivery of events, as well as engage periodically with Concern, UK, USA and South Korea to share learning on events.
Skills and Attributes Required:
- Superior event and project management skills with meticulous attention to detail: very comfortable multi-tasking and working with multiple stakeholders, while delivering high standard events that meet and exceed expectations
- Experience leading and delivering on both live and virtual events to a high level
- Excellent people management skills: able to lead and manage multiple stakeholders, both internal and external, at various levels (including senior management level), and adept at managing competing priorities and expectations
- Strong communication skills: experienced in communicating in a clear and timely manner event priorities, roles and responsibilities, and in resolving issues through clear and effective communication
- Excellent administration skills
- A strong interest in the work of Concern Worldwide
- Ability to work on own initiative and as part of a team
- Ability to work and deliver to a high standard under pressure
- High level of proficiency with Microsoft packages
- Experience with webinar and online conference platforms, including but not limited to Zoom and Microsoft Teams
- Good budget management skills
- Delivery and target-orientated
- Self-starter and creative thinker; energized by new ideas and processes
- Flexibility and willingness to work outside normal office hours to meet the design and delivery needs of specific events.
Experience Required:
Essential:
- + 5 years working in the Corporate or NGO sectors, at least 3 of which have been in major event design and delivery for a large corporate or NGO organization. As part of this role you will have coordinated multi-stakeholder event teams, and will have a demonstrable track-record in the delivery of multiple high profile events.
Desirable:
- Primary degree in business, event management, marketing or related field.
Closing Date:26 June 2022
