Field ICT Assistant / DRC (G-6)
Candidates who have already submitted an application for this vacancy do not need to re-apply.
Applications must be accompanied by a fully completed ICC Personal History Form. The ICC will not accept other than the ICC Personal History Form.
Vacancy Announcement No. 07-FLD-166-RE Deadline for Applications: Post number: DRC-3260-S-GOL-8990 Duty Station: Kinshasa Organizational Unit: Information and Communication Technologies Section, Registry Type of Appointment and duration: One year with the possibility of extension (six months probationary period) Minimum net annual salary (single rate): 13,930 USD
DUTIES AND RESPONSIBILITIES Supported by the ICT Operations Unit in The Hague, the Field ICT Assistant is responsible for operations and support of ICT equipment and systems in the field and being used by field operatives, including, but not limited to: local area networks, PCs, mobile phones, mobile satellite communications, 2-way radio, video conferencing systems, Voice system (traditional PBX or VoIP) and internet links. As the primary ICT contact in the field, the ICT Field Assistance will liaise on a daily basis with ICT providers and other organizations in the field for the delivery of services to ICC staff.
Core functions: 1 Installation and support of ICT equipment in the field offices, including but not limited to: Desktop PCs, printers, scanners and communications systems (mobile phones, desktop phones, and 2-way radios), etc. 2 Set-up, test, provisioning and support of ICT equipment for field operatives 3 Administration of small local area networks, based on Microsoft products, account creation 4 End-User ICT equipment provisioning and inventory control 5 Administration of ict maintenance contracts in the field 6 Assist on the receiving and inspection of ICT equipment sent to the field 7 Liaison with other organizations located in the same area of operations regarding ICT issues and activities 8 Other functions as required
Frequent traveling to other field offices might be required
QUALIFICATIONS AND EXPERIENCE Completion of secondary education, Microsoft and/or Cisco Network Certification or other network certification from any other recognized body highly desirable; 8 years experience in PC desktop support, telephony systems, wide and local area networks, including experience with common-carrier data networks; ability to communicate effectively and to deal with equipment vendors and carriers; be able to run diagnostic programs to locate malfunctions; knowledge of communication protocols, internet networks, port connections, wiring and cabling, and network fault and capacity management; - Good communication - Team working - Planning and organizing - Analytical Problem solving - Willingness to learn
KNOWLEDGE OF LANGUAGES Fluency in either of the working languages of the Court, English or French, is essential. Working knowledge of the other is desirable. Knowledge of another official language of the Court would be considered an asset. (Arabic, Chinese, Russian, Spanish)
NB: The Court reserves the right not to make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description.
TO APPLY
Please carefully read and follow the Guidelines to applicants.
Send your application and submit a fully completed Personal History Form, preferably via email, to:
(Please indicate the Job vacancy number in the email subject line)
Fax: +31 70 515 8553 (Use this number for applications only)
ICC – International Criminal Court Recruitment – HR P.O. BOX 19519 2500 CM The Hague The Netherlands
