GlobalGiving Fellows Program

Job Description

In 2015, GlobalGiving is launching a GlobalGiving Fellows Program seeking bright, new talent to help further our mission and ambitious growth plans. Fellows will have a unique opportunity to learn how a thriving, international NGO operates. As a Fellow, you will get hands-on, practical experience with the nuts and bolts of our operations and ample opportunities to explore the broader field of development. The Program is a highly selective, full-time service year that will challenge and inspire you, but also require hard work and dedication. You will have the opportunity to explore various areas that interest you, so you can capitalize on your experience. So don’t worry… we won’t ask you to get our coffee or file papers all day long, you will be a vital contributor in a lot of different ways. In return, we will offer a $24,000 stipend, health insurance, professional development funding, a 401K savings plan match, tons of learning opportunities, ample delicious goodies in the Free Food Spot, and an amazing experience!

Here’s a little taste of the kinds of experiences you might have as a GlobalGiving Fellow:

• Field trips to local (or even international) NGOs to see, experience, and understand our collaborative work more richly.
• Skill-building workshops and a speaker series to develop frameworks and build your knowledge base around international development, technology start-ups, social entrepreneurialism, philanthropy, natural disasters, and crowdfunding.
• Departmental rotations and shadowing opportunities with executive leadership to learn about strategic planning and decision-making processes.
• In-depth research and analysis projects around a particular issue area.
• Training on experimentation, workflow, and querying tools such as Salesforce, Optimizely, MySQL, etc.
• Career prep and professional development including mock interviews, resume review, etc.

You’ll have the unique opportunity to be part of the first-ever class of GlobalGiving Fellows. We’ve had an internship program for years (see how it’s been rated on Glassdoor.com), but this year we’re taking it up a notch by creating the Fellows Program. Here is a summary of the different types of Fellows opportunities.

Please select one of the following areas of focus on your application.

Program Fellows
Our Program team works directly with our nonprofit partners all over the world, helping them tell their unique stories through our innovative platform. By offering unique campaign structures to raise funds, complemented by guidance in strategic planning, this team helps our partners become more effective in the field by tracking their learning and impact. Specifically, Program Fellows will:

• Work with thousands of organizations to approve their earth-changing projects so they can start fundraising and create impact on the ground.
• Create a WOW-worthy user experience for future and current GlobalGiving nonprofit partners by providing excellent customer support by phone, email, and in-person interactions.
• Read and provide feedback to thousands of nonprofit partners on their project reports, which update donors on their progress in the field.
• Optimize GlobalGiving’s processes to scale as we grow to serve more organizations around the world.
• Experiment, experiment, experiment! Create, implement, and evaluate experiments that will help us grow successfully and determine best practices.
• Assist organizations with fundraising support through Bonus Days and other GlobalGiving promotions, so they can continue to become crowdfunding rockstars!

Business Partnerships Fellows
Our Business Partnerships team works with Fortune 500 companies from Microsoft to Gap to support their global citizenship goals. The team helps companies with employee engagement, consumer-facing campaigns, and international grant-making. Candidates with business analytics and/or public relations experience are encouraged to apply. Specifically Business Partnerships Fellows will:

• Scan media for opportunities to engage or provide content to corporate philanthropy and corporate social media discussions; assist in developing content for marketing and visibility purposes.
• Support new and existing business partnerships by preparing proposals and assisting with outreach.
• Assist with the identification of nonprofit partners for corporate campaigns.
• Attend corporate responsibility, employee engagement, grant-making, and volunteering webinars.
• Research best practices in global philanthropy with an eye toward relevance and new opportunities for GlobalGiving.

Marketing and Communications (MarComm) Fellows
Our Marketing and Communications team promotes the work of our partners and ensures blissful experiences for our donors. Using email, social media, web and graphic design, video, and great customer service, we aim to deepen engagement with our donor, nonprofit and strategic partner audiences. Candidates with superior communication (oral and written) and project management skills with demonstrated experience using social media to further an organization’s goals are encouraged to apply. Specifically, the MarComm Fellow will:

• Develop compelling campaigns: create inspiring content for email, Facebook, Twitter, or Instagram that will help us tell inspiring stories about GlobalGiving and our nonprofit partners.
• Promote donor bliss: be first in line to respond to donor inquiries via email, phone, social media, case systems, and any other forms of communication, ensuring a timely and thoughtful response from GlobalGiving.
• Measure what matters: experiment, test, monitor and evaluate our social media and customer bliss efforts, helping us learn from our work so that we can improve.

Partner Services (PST) Fellows
Our Partner Services team interacts directly with nonprofit leaders in 160 countries and evaluates the credentials of new organizations joining GlobalGiving. PST Fellows will utilize GG tools to determine the eligibility of new organizations interested in fundraising or participating in one of our corporate programs. Candidates with a keen interest in global grant-making, international nonprofit structures, risk management, cross cultural communications and a curious disposition are encouraged to apply. Specifically, PST Fellows will:

• Serve as a first point of contact for organizations and provide exceptional customer service to all new organizations that join GlobalGiving.
• Vet non-profit organizations around the world, including thorough review of all governing documents, staff and social impact analysis.
• Identify best practices in international grant-making and conduct research into the nonprofit legal framework in different countries to grow team expertise.
• Use customer relationship management tools to document application process and track communications with organizations.
• Apply creative and critical thinking to contribute to team learning, improvement, and innovation.

Growth Capital Initiative (GCI) Fellow
Our Growth Capital Team steers our organization-wide effort to triple in size to a $100M operation serving 10,000 organizations worldwide by 2020. GCI Fellows will help us match people with a desire to support GlobalGiving’s big hairy audacious goals to specific funding opportunities that underlie our strategies, including:

• Write and comprehensively edit concept notes, proposals, presentations, and articles for publication.
• Research and reports on foundation prospects and HNWI funding opportunities.
• Support for the President and Senior Development Manager on the cultivation and stewardship of prospective donors.
• Ensure timely reporting on all grant deliverables by managing reporting schedule.
• Maintain a development database and prospect management system.

Who We are Looking For
We offer five different areas of focus for our Fellows, each requiring specific qualifications. But overall, our Fellow selection process is rooted in our values-driven approach to work. We seek candidates who subscribe to our core values and are therefore:

• Always Open: Believing that great ideas can come from anyone, anywhere, at any time; approachable and humble, demonstrating sincere appreciation for others and their ideas.
• Never Settling: Questioning the status quo wisely, and challenging self to achieve high goals and expectations.
• Listening, Acting, and Learning (Repeatedly): Demonstrating curiosity about the world around us, and bringing that curiosity into GlobalGiving; experimenting fruitfully, utilizing both success and failure productively; leveraging data and feedback to make better decisions.
• Committed to WOW: Embodying a spirit of service with customers (internal and external), and delighting in opportunities to interact with them.

In addition, candidates must:

• Be in the game. Passionate and interested in international development and subscribed to the GlobalGiving approach.
• Be an achiever. Prove demonstrated standout achievement among your peers.
• Be adaptable. Perform well in changing environments, with a palpable desire to do what it takes to improve and develop.
• Be an effective collaborator. Proactively maintain relationships in ways that are of mutual benefit to you and the other person.
• Be a linear, yet creative thinker. Accurately link cause and effect or correlation to generate relevant, innovative solutions to problems.
• Be able to execute. Set, track, and complete goals without the need for last minute heroics.
• Anticipate possible delays and plan around them to maintain ownership and accountability for meeting objectives with high quality and timeliness.

Duration
The Fellows Program is a full-time work commitment that will begin June 1, 2015 and run through June 30, 2016.

Eligibility
Recent college graduates, career switchers, former interns, and anyone who has a passion for what we are doing is encouraged to apply! Applicants must have U.S. citizenship or US permanent residency.

Compensation
A stipend of $24,000, paid semi-monthly, will be offered over the course of the 13-month program.

Benefits
Health insurance, 401K savings plan match, educational assistance, paid time off, access to our marketplace of discounts with companies, etc.

How to apply
If all this sounds like a good time to you, please fill out our GlobalGiving Fellows Application and send a completed copy of it and your resume as one packet by March 13 to jobs@globalgiving.org. Include “GlobalGiving Fellows Application” in the subject line.

To: jobs@globalgiving.org
Subject: YOUR NAME - GlobalGiving Fellows Application
Attachments: Resume.pdf, YourName-FellowsApplication.doc

About GlobalGiving
The world is full of problems. GlobalGiving is full of solutions. Solutions run by innovative, grassroots projects and organizations that are working to educate children, feed the hungry, build houses, train women (and men) with job skills, and hundreds of other amazing things.

We run an online charity marketplace that gives social entrepreneurs and non-profits from anywhere in the world a chance to raise the money that they need to improve their communities. Since 2002, GlobalGiving has raised $165,954,518 from 422,599 donors who have supported 11,706 projects. For more information, browse our site, find a project that you care about, and see the change that you can make possible.

Our office is located at 1110 Vermont Avenue NW, Washington DC and is just a few blocks from the Farragut North (Red Line) and McPherson Square (Blue or Orange Line) Metro stations.

http://www.globalgiving.org/aboutus/jobs/fellows/

NOTE: Applications will be accepted until the position is filled.