Job Description
Oxfam is a global movement of people working together to end the injustice of poverty.
The Role
TEAM PURPOSE: To provide a professional, business focused organisational development and human resource management service, delivering a proactive and solutions-based approach for resolving issues and ensuring that staff are effectively resourced, managed and developed to deliver organisational strategy.
JOB PURPOSE: To provide human resources support to Oxfam and the Community Based Organizations (CBOs) working with Oxfam in Mafraq governorate.
DIMENSIONS OF THE ROLE
- Supervise/monitor resources within defined boundaries or a specialist area, which may include people, assets and/or budgets
- Provide support and advice to managers on areas of work covered in their remit.
- Provide support for and implements operational plans to agreed standards.
- Assist with the development of solutions to diverse and complex problems and develops solutions to more routine problems.
- Apply information received in a variety of formats primarily from internal sources.
- Flexibility to anticipate and resolve challenges within the operational context.
- Impact of this role is significant within the department and could have some impact division(s)-wide.
KEY RESPONSIBILITIES
- HR support to Community-Based Organizations (CBOs) in the Host Community
- Provide technical HR support to community-based organizations in Mafraq governorate with regards to (recruitment, updating policies & procedures, leaves management, social security as needed)
- Participate in the interviews for IBVs recruitments, when needed.
- Provide HR trainings and capacity building to CBOs and HC Oxfam staff, in coordination with the Country HR Manager.
- Support CBOs and Oxfam staff in IBVs payroll verification in terms of (leaves, social security, tax, where applicable)
- Verify HR related tools that are used by the CBOs and help in developing them where needed.
- Visit CBOs in the host community on a regular basis to provide any HR related support
General Tasks & Responsibilities
- Assist the recruitment manager in recruitment processes including placing adverts, long listing, interviewing, organizing tests, maintaining the recruitment database for Jordan, proper filing of recruitment records and taking up references.
- Monitor and advise management on changes in Oxfam HR policies, procedures, systems, processes
- Monitor and support the implementation of HR policies and procedures within the programme and report non-adherence to the HPM.
- To set up and monitor induction for all staff ensuring that meetings are arranged, and that feedback is obtained. Ensure the induction pack is up to date at all times.
- Ensure that terms and conditions for all staff fall within established Oxfam GB policy.
- Ensure that all new staff are issued with Oxfam ID cards.
- Ensure staff’s records, HR information and online database are always up to date.
- Print out monthly pay slips and distribute them among staff and make sure they are all signed and filed properly.
- Keep track of leavers and make sure the database is up to date and shared with the Senior HR Officer on a monthly basis.
- Organize and follow up on the submission and completion of timesheets to the Finance Department.
- Monitor staff absence and follow up with staff and managers on regularly planning their leaves
- Enter medical claims in the PeopleSoft software on a regular basis;
- Ensure soft and hard copy of staff personal files and medical claims are always updated and properly filed.
- Liaise with medical providers ensuring a high quality of service is offered.
- Organize/file HR files (old & new) in a systematic order.
- Scan all HR documents and create a clear organized system that facilitates the flow of work.
- Ensure that personal files for all staff are complete and up-to-date;
Other
- Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of gender justice and women’s rights (click here).
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.
What we are looking for
Essentials
- Generalist HR experience minimum of 2 years in non - governmental organizations, and good knowledge of recruitment procedures.
- At least a degree in a subject related to Human Resources.
- Advise and inspire confidence using professional/ specialist knowledge.
- Confidentiality, tact, diplomacy and good interpersonal skills.
- Initiative to take responsibility and work with minimal supervision.
- Budgeting and numerical skills /Attention to detail.
- Skills in computer applications (MS office/GOLD).
- Ability to work as a member of a diverse team.
- Understanding of gender, cultural sensitivity and principles of equal opportunity.
- Has a strong customer orientation and focuses on customer needs and satisfaction
Desirable
- Experience in working with Incentive based volunteers is preferrable.
- Overcomes challenges, despite hurdles, and resolves challenges consistent with Oxfam’s values and ways of working.
- Ability to gather and analyze critical information for reporting and designing systems.
- Ability to support staff from a distance.
- Good networking skills.
- Able to use available technology appropriate to own role.
- Proactively shares own know-how with other colleagues.
- Develops job knowledge and expertise through continual professional development.
NOTE: interested applicants are encouraged to apply as Oxfam GB is reviewing applications on a rolling basis. Once Oxfam GB identifies the candidate for the role, the vacancy will be closed.
Deadline: 08 30 2022
