Overview:
The Humanitarian Operations Manager (surge) will lead start-up for new programming in emergency relief and recovery environments typically in locations where Global Communities is establishing a new presence. The primary functions of the Humanitarian Operations Manager is to oversee daily operations, logistics, and administration, build the capacity of local national staff, and ensure compliance with donor regulations and Global Communities’ policies. This position will be based in a field location and reports to the Director of Humanitarian Assistance based at Headquarters. The position may report to the Country Director where one is present.
The position will support the rapidly growing Humanitarian Assistance portfolio of Global Communities world-wide. The Humanitarian Operations Manager (surge) will most often initially deploy with headquarters and/or regionally based staff. Work locations will vary in response to a humanitarian crisis in a country where Global Communities does not have existing humanitarian programs, to an area of growing need outside of existing programmatic areas, or to augment field office staffing.
Responsibilities:
* Lead the development of initial, short-term relief pilot activities in consultation with the HQ-based Office of Humanitarian Assistance staff.
* Establish sub-offices and appropriate staffing to support rapidly expanding activities.
* Design and implement standard operating procedures and contingency plans for delivery of goods.
* Organize logistics assessments and market surveys of relevant items in line with the sectors targeted in the response.
* Represent Global Communities to relevant government entities, INGOs, LNGOs, and UN agencies and working groups.
* Develop a growth strategy for Global Communities in the affected country/area in coordination with HQ and regional stakeholders.
* Manage matters related to recruitment, procurement, security, legal, and program development opportunities.
* Support programs with operational start up in other areas, to be defined.
* All other duties as assigned.
Knowledge, Skills and Abilities:
* Proficient in USAID rules and regulations.
* Ability and willingness to travel to and work as needed in any international location, including locations with potentially volatile safety and security conditions.High degree of judgment and discretion, adaptability, strong problem-solving skills.
* Fluency in English, working knowledge of Arabic, Turkish and Spanish highly desirable.
Qualifications:
* Bachelor’s degree in business administration, business management, supply chain and logistics management, or related field, or equivalent combination of education and experience.
* Minimum of 8 years of international development experience, at least 4 of which are specifically focused on operations, procurement, and/or program management.
* Minimum of 5 years prior supervisory experience in operations, procurement, or program management.
* Minimum of 5 years prior experience working in emergency, conflict, post-conflict, or post-disaster settings.
* Prior experience working on USAID (OFDA, FFP, OTI) and/or DFID-funded programs preferred.
* Prior experience in cross border and remote management strongly preferred.
* Experience working with local national staff and building local capacity.
* Experience working with sub-grantees and/or local partner organizations.
* Prior experience in the MENA region preferred.
