ICT Specialist - ICT Infrastructure

Job Description

Dutystation: Tunis, Tunisia

Functional responsibilities

Under the responsibility of the Project Manager, the incumbent ICT Specialist - ICT Infrastructure Will perform the following tasks / responsibilities :

Support the UNOPS technical team

Support the team assigned to the supervision of the projects to which he/she will be assigned.

• Accompany the UNOPS technical team assigned to the implementation of the project(s) to which he/she will be assigned.

• Work closely with the Ministry of Health team to understand and accurately identify needs related to the IT infrastructure and equipment.

• Market research to identify the appropriate IT technologies and local equipment & services providers.

• Needs Assessment for Integrated smart Data Centers solutions for hospital networks

• Validate proposed solutions and the technical specifications required for the purchase of smart data center and network equipment and software.

• Prepare the terms of reference or technical specifications for the Data Centers solutions and the services in view of the upgrade of the existing network infrastructure dedicated to administrative & clinical data operations in several hospitals in the country.

• Prepare the terms of reference for recruiting the firm in charge of the technical assistance services: Quality Control, Testing and validation of the works (Installation of Data Centers solutions, training,… ) in several hospitals in the country.

• Participate in the definition of the procurement strategy for equipment and services (hardware, integrated smart data centers, wiring, cabling…) required for the rehabilitation or reinforcement of the IT infrastructure and connectivity of hospital network systems.

• Participate in the evaluation process during tenders

• Supervise and Coordinate the implementation of the solutions in multiple hospital sites,

• Ensure the follow-up and quality of implementation of IT solutions, including delivery, installation, commissioning and interfacing of equipment. Supervise the installation and configuration of equipment (switches, routers, cabling, data centers, servers, etc.)

• Work closely with the support team to optimize the activities of the project(s) to which he/she will be assigned.

• Perform any other tasks as instructed by the Project Manager to facilitate the execution of the deliverables of the project(s) within which he/she will be assigned.

• Prepare of the terms of reference for the audit of hospitals IT system and data centers

Project management:

• Plan and execute work packages related to IT data centers, IT networks & architecture.

• Collaborate with other teams to achieve objectives.

Technological innovation:

• Monitor technological trends and development in the fields of IT systems and networks.

• Propose and implement innovative solutions to improve the IT systems and data center efficiency

Education/Experience/Language requirements

• Systems & Network Engineer, Telecommunications systems Engineer, Computer Sciences Engineer or equivalent field.

• A combination of a Bachelor’s degree in a relevant field with an additional 2 years of relevant work experience might be accepted in lieu of the education requirements outlined above.

Professional certifications :

Strongly recommended :

1. Data Center Engineering Specialist (DCIS) or Data Center Technology Professional (DCTP) or Data Center Manager (DCM) or Data Center Expert (DCE) or Equivalent certification related to Data Center Technologies.

2. Cisco Certified Network Associate (CCNA) or Equivalent

3. Certified Information Systems Security Professional (CISSP) or Equivalent

Asset ( Preferred) :

1. ITIL Certification

2. Cisco Certified Network Professional (CCNP)

3. Certified Information Systems Auditor (CISA)

4. VMware Certification

5. Microsoft Certified Systems Engineer

6. Certified Wireless Network Professional (CWNP)

• Five (5) years’ relevant professional experience in IT infrastructures and datacenters systems and communications network infrastructures is required.
• Experience of working successfully with a variety of stakeholders in particular governments and development partners is an asset.
• Experience working in developing countries is an asset.
• Experience in healthcare IT infrastructures and datacenters systems project (audit, conception or implantation) is an asset

Additional Competencies:

• Assessment/Audit of information system Hardware components, network and security with the aim of optimizing an organization’s IT datacenter infrastructure to ensure its performance and reliability.
• Networking skills: VLAN, IP Routing, Proxy , DNS, DHCP…Troubleshooting and incident diagnosis.
• Advanced Knowledge of Datacenter technologies and communications infrastructures: switches, routers, firewalls, load balancers, monitoring tools, smart fully integrated cabinets/servers…
• Advanced skills in multi-site DataCenter architecture, compact integrated servers and high availability: load balancing, clustering, etc.
• Knowledge of load balancing tools (F5, HAPROXY…)
• Knowledge of network architecture, protocols, operating systems and databases.
• Advanced IT security skills

• Proficiency in French is required.

• Proficiency in English is required.

• Knowledge of Arabic is an asset.

About the Organization

TOGETHER, WE BUILD THE FUTURE

UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.

Our mission is to help people build better lives and countries achieve peace and sustainable development.

We are proud of our people and embrace diversity and are committed to equal employment opportunities. Our workforce brings together approximately 160 nationalities, represented by over 5,000 UNOPS personnel as well as some 7,800 personnel recruited on behalf of our partners. Spread across 80 countries from a range of backgrounds, and languages and have different gender identities, sexual orientations, and abilities.

We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.