Individual Consultant: New Business Processes

Job Description

Job #: req33383

Organization: IFC

Sector: Operations

Grade: EC2

Term Duration: 1 year 0 months

Recruitment Type: Local Recruitment

Location: Washington, DC,United States

Required Language(s): English

Closing Date: 6/16/2025 (MM/DD/YYYY) at 11:59pm UTC

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

Within IFC, the Corporate Portfolio Management (CPM) Department, under the IFC Global Industries Vice President, is responsible for: (i) providing corporate and strategic level reports and reviews of IFC’s investment pipeline, program and portfolio, including granular data and historical and forward looking analytics of trends, risks, and profitability; (ii) providing thought leadership on how IFC can create a portfolio that balances profitability, risk and development impact; (iii) systematically capturing lessons of experience, with the goal of these being incorporated into IFC’s strategy and new investments, in order to improve IFC’s performance and outcomes; (iv) developing, and supporting the management of, portfolio systems as well as portfolio related knowledge tools.

To meet IFC’s 2030, it is essential that IFC Operations possess the necessary tools, processes, and systems to ensure top-quality delivery to clients and maximize internal efficiencies. To achieve this, CPM Core Operational Systems (CPMCO) vertical is dedicated to continuous business process improvement, operational systems, risk management, and change management. One of their flagship programs, Phoenix, aims to replace IFC’s legacy operations systems (iDesk/iPortal) for Project Processing and provide tools for business development and external client interactions. Phoenix is a transformation program with a phased delivery approach, integrating Client Portal, Client Management, and Project Processing into one cohesive system.

Duties and Accountabilities

CPMCO seeks a E T Consultant to participate in the implementation of the Phoenix transformation program. This role includes advising on the alignment of the program with IFC 2030 strategy and requires strong business analytical skills. The candidate should be detail-oriented, experienced in conducting business transformation in financial institutions with a knowledge of investment, advisory, or upstream operations. Strong analytical and planning abilities are required. Ideally, the candidate has experience working as a relationship manager and investment structuring experience to a client or on a client coverage team.

The mission will include the following, among others

• Understand IFC 2030 vision and how the program can support strategy implementation,
• Conduct business process analysis meetings with operations staff,
• Provide inputs to the PMO to develop detailed project plans and iteratively update project plans (both long-term and near-term).
• Contribute to identifying key milestones and raising critical issues
• Develop and present reports on project status to leadership.
• Review and ensure that business process models, user journeys, and user stories reflect the needs of the business and are maintained up to date.
• Assess dependencies, potential issues, and risks.
• Participate substantively in testing the functionality of systems being developed to determine whether requirements captured and approved are being met.

Selection Criteria

• Master’s degree with a minimum of 5 years relevant experience
• Experience and knowledge of IFC’s processes and systems would be desirable.
• In-depth experience in corporate transformation initiatives
• Strong communication (spoken and written) skills, including the ability to engage various stakeholders in the design of complex systems and business solutions,
• Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing context
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders
• Ability to learn and understand quickly the Software Development Life Cycle (SDLC) process and Agile Methodology
• Excellent teamwork and interpersonal skills in operating collaboratively across organizational boundaries. Coordinate and develop partnerships with colleagues and clients

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.

Deadline for Applications: June 16, 2025, 11:59 PM UTC

“While we try our best to keep our information updated, the closing date of the actual job source may be changed by the recruiter without prior notice. With this, please make sure to check the official job link when submitting your application. Thank you.”

About the Organization