Information Communication and Technology Intern

Job Description

Job no: 582491
Contract type: Internship
Duty Station: Yaounde
Level: Internship
Location: Cameroon
Categories: Information Communication Technology

For every child, a vision. For every child, the right to innovate

UNICEF has been working in Cameroon since 1975 to allow women and children to fully realize their rights to development without restriction, as enshrined in the UN Convention on the Rights of the Child. UNICEF provides financial and technical support to Cameroon across seven areas to fully realize the rights of women and children. These areas include Health, HIV/AIDS, Water-sanitation-Hygiene, nutrition, education, child protection, and social inclusion. UNICEF focuses mainly on children and the most vulnerable and excluded families. Cameroon’s 2020 population is estimated at 26,545,863 people according to UN data. The population is young and generates strong socioeconomic demand. In rural areas, limited access to basic social services and the effects of climate change lead to household impoverishment and severe child deprivations. The task is immense but not insurmountable; it requires the energy of all stakeholders in Cameroon and outside of Cameroon: also, women, men, youth and children, government, technical and financial partners, donors, civil society, the private sector, parliamentarians, and communities. Everyone is invited to participate in the struggle to meet the challenges ahead. Together, we will act for Cameroon, a country that summarizes the challenges and hopes of Africa.

How can you make a difference?

Background/Context

Digital is part of the UN 2.0 “quintet of change,” and emerges as a priority to modernizing the United Nations system. Recognizing its importance, UNICEF positions Digital Transformation (DX) a key accelerator in our strategic plan 2026-2029. Digital Transformation seeks to harness the full potential of digital technologies to drive impactful results for children globally. This involves advancing digital ecosystems through the integration of AI, data digitalization, and the promotion of digital skills.

The ICT section, which is currently understaffed, must lead the digital transformation in Cameroon by his involvement in several T4D initiatives. It monitors technology, in accordance with UNICEF’s global strategies, it provides the support services, data security, maintenance and assistance in IT and telecommunications, to its customers (staffs, consultants, interns), while ensuring exemplary collaboration with its operational partners.

The workload being quite high, the section is looking for interns with professional and academic orientations in one of the following areas:

Software development, Computer networks, Telecommunications, IT development & data management, IT & systems, Electronics & smart systems-oriented telecoms.

Knowledge of Power Apps, Power Automate, Power Pages, Power BI, Microsoft Form are assets.

The purpose and objectives of the UNICEF internship programme are:​

• To provide a framework by which current eligible undergraduate, graduate, and post-graduate students from diverse academic backgrounds are assigned to UNICEF offices, where their educational experience can be enhanced through practical work assignments.
• To expose the interns to the work of UNICEF.
• To provide UNICEF offices with the assistance of qualified students specialized in various professional fields.

Responsibilities of the Internship:

The candidate with great integrity and having sufficient qualities will be called upon to support the ICT section in the following activities:

• Provide presential and remote support to the staff solicitations.
• Assist staff in making ticketed queries in Service Gateway.
• Assist in the transmission of ICT invoices.
• Ensure the installations, the starts, and recordings of the teleconferences.
• Ensure the installation and security of audio and video call equipment’s.
• Do first level maintenance of printers and scanners
• Install the printers on the users’ machines and configure the print data confidentiality protocol there via PIN codes.
• Provide weekly support for keeping ICT inventories up to date.
• Ensure the classifying of ICT equipment allocation and loan files.
• Ensure the recovery of equipment loaned to staff for temporary use.
• Assist in the preparation of equipment for PSB (removal from the UNICEF inventory system of obsolete equipment with zero residual values).
• Note and report complex situations and incomplete support.
• Support as needed in the studies and the realization of the projects of the section.
• Assist in software development
• Perform any other activity requested by the section to enable its holders to concentrate on activities of higher importance.

If you would like to know more about this position, please review the complete Job Description here: TDRs Intern ICT July 2025_.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

• Be enrolled in a degree programme, in a graduate school, or be a recent graduate university degree (master’s or higher) in Telecommunications, computer networks, software development & data management, IT & systems, electronics & smart systems-oriented telecoms.
• Fluency in English or French is required excellent.

Desirables:

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. (This criteria is essential as a desirable and should be included in all job postings.)

Advertised: 25 Jul 2025 W. Central Africa Standard Time
Deadline: 31 Jul 2025 W. Central Africa Standard Time

About the Organization

UNICEF is out to change the world for children vaccination by vaccination, blanket by blanket, biscuit by biscuit, book by book. In most of America, these things are considered completely ordinary. But in many parts of the developing world, they can save a child's life. UNICEF is unique among world organizations and unique among those working with young people. As a global movement, we use our authority to influence decision makers and diverse partners to turn the most innovative ideas into reality. In 155 countries and territories, UNICEF's field staff uses hard-won expertise to meet the challenges facing children and those who care for them. Our history has given us a profound understanding of development and the importance of child health, education, equality and protection in advancing humanity. All that we do helps children realize their full potential. In support of UNICEF's work, the U.S. Fund for UNICEF focuses on five major priorities: education, emergencies, HIV/AIDS, immunization and malnutrition.