Job Description
Description of task
Under the overall guidance of the Senior Management and under the direct supervision of Communication Analyst and the Program Coordinator of the COVID-19 Response of UNDP, the UN Volunteer will be expected to perform the following tasks:
Information Management Responsibilities:
- Supervise and coordinate closely with national Community Volunteers to collect, reconcile and analyse the information on COVID -19 response workers in Liberia and escalate potential issues or discrepancies to the attention of the Program Manager/Coordinator.
- Support Communication analysis, dissemination of relevant information on COVID-19 Response Workers (CRWS), including but not limited to:
- Catalogue the number of CRWs by agency, location, and category.
- Collate data from Community Volunteers, analyse, identify and address Information management gaps.
- Coordinate/facilitate information sharing among RCO, UN agencies, Government, NGOs etc;
- Coordinate interagency information management activities at the all levels relating to the fight against COVID-19.
- Coordinate country-based information to ensure consistency and coherence in information dissemination.
- Establish and maintain information databases that consolidate, analyse and report/disseminate information critical to decision-making for the National COVID-19 Coordinator and the UNCT.
- Prepare Situation reports in the area under his/her responsibility.
- Organize workshops to raise awareness about the specific roles and functions of community in the fight against COVID-19.
- Support the design of Risk Communication and Prevention materials (flyers, posters as well as audio-visual material for dissemination.
- Collaborate closely with the WHO/UN Information and Database Management Volunteer responsible for creating and maintaining the database for the Payment Programme for COVID-19 Response Workers.
- Feed information into the database in real time and ensure accuracy of information collected; and
- Provide feedback regarding database to ensure ease of use and continuity.
- Develop reports, analysis or policy briefs regarding the programme and conduct trainings for partners on the process/database, as requested.
Partnership Development and Relationship-Building:
- Assist Programme Manager/Coordinator to build relationships with UN partners (national governments, ministries, civil society actors, among others) and represent the Program Manager/Coordinator, as necessary.
- Work with UN agencies to ensure dynamic and coordinated communication on the COVID-19 response, particularly regarding Community Engagement.
- Ability to determine and assess partner needs and report to the Program Manager/Coordinator
- Develop system for data collection from partners to feed into regional database created.
- Establish linkages among the local communities, development partners and the Community Volunteers.
- Support to increase the representation/participation of women and socially excluded groups in the COVID-19 response.
- Collaborate with partners regarding CRWs locations and engagement with the communication.
- Contribute to design of reports and information dashboards.
Management support:
- Support the payments- strengthening strategy as part of essential services.
- Support to monitoring, evaluation and learning and reporting for internal and external stakeholders on the implementation and evolution of the payment system strengthening strategy.
- Take minutes and prepare presentations and documents for internal meetings and/or with external parties and stakeholders.
- Support dedicated personnel in the field as well as in office, through the compilation of relevant materials
- Support Programme Manager with data relevant to the work and needs of CRWs, in each location, agency responsible for payments, etc.
Communication:
- Ensure all data and documents are in a secure and organized repository and the production and dissemination of tools as well as regular news updates.
- Ensure and coordinate functioning communication mechanisms with all agencies, making sure that all key actors involved in the process have and share all relevant information, reaching decision-makers in a timely-manner.
- Take primary responsibility for payments’ stakeholders communications.
- Record lessons learnt to strengthen resilience in crisis management over time to the national Governments.
Qualifications/Requirements
Required degree level: Bachelor degree or equivalent
Required experience: 24 Months
Experience remark:
- With Bachelor’s degree, must have work experience of 2 years in related field, preferably in developing countries and/ or in management capacity: previous experience as a volunteer and/or promotion of volunteerism will be an asset.
- Experience with partnership development or management, some financial management or cash transfer experience, and/or staff management is an asset.
- Excellent reasoning and reporting skills are essential. Must be able to report information to partners and the public in a diplomatic and nuanced way.
- Experience in with institutional communication in a crisis background is preferred.
- Solid computer skills, including full proficiency in various MS Office applications (Excel, Word etc) and other IT applications and office technology equipment;
- Ability to perform duties under stress and in insecure, isolated and potentially hostile environments;
- A demonstrated ability to work effectively in a multi-cultural and dynamic environment;
- Have affinity with or interest in humanitarian relief, crisis situations, volunteerism as a mechanism for durable development, and the UN System.
Language skills:
- English(Mandatory), Level - Fluent
Area of expertise: Public information and reporting, Other communications related experience, Crisis and conflict prevention, mitigation, resolution and reconciliation
Driving license: No
Competencies values:
Accountability, Adaptability and Flexibility, Building Trust, Commitment and Motivation, Communication, Integrity, Professionalism, Respect for Diversity, Self-Management, Working in Teams
Application procedure:
* Not yet registered in the UNV Talent Pool?
First register your profile at https://vmam.unv.org/candidate/signup.
Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
* Already registered in the UNV Talent Pool?
First update your profile at https://vmam.unv.org/candidate/profile.
Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
NB: This is a national UN Volunteer assignment, therefore only nationals of Liberia and legal residents in Liberia with a residency permit, the status of refugee or with the status of being stateless are eligible to apply. Don’t forget to tick the yes box for: “I am interested in serving as a volunteer in my own country.”
Application deadline: 16/07/2020
