Key Relationships Officer

  • Senior-level, Full-time staff position
  • Posted on 9 August 2018
  • Switzerland
  • Closing on 19 December 2018
  • Current

Job Description

Develop & expand partnerships with existing and new foundations and corporates in Romandie to deliver on demanding income targets.

Project Overview

Medair Headquarters (HQ) provides operational guidance for country programmes, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our life-saving and sustaining programmes, and to recruit international and HQ staff.

Medair’s Marketing & Relationships department is responsible for raising private funds, supporting recruitment efforts, and building awareness about Medair externally. Our team is made of passionate people committed to delivering exceptional engagement and creating high value and loyalty for our key stakeholders.


Medair Headquarters, Lausanne area, travelling across Romandie, Switzerland.

Starting Date / Initial Contract Details

As soon as possible. Full time, open-ended contract.

Key Activity Areas

Existing Key Fundraising Relationships

  • Manage a portfolio of existing supporters (foundations, local public entities, corporations) to sustainably generate significant income.
  • Build positive and sustainable face-to-face relationship.
  • Review and develop strategy and plans to optimally steward key relationships.
  • Present Medair, programmes, projects, products and other funding opportunities.
  • In collaboration within programmes and finance staff, draft compelling, bespoke project summaries, presentations, proposals and reports based on field information.
  • Maintain appropriate records of interactions and outcomes, using fundraising CRM and others.

New Key Fundraising Relationships

  • Initiate and develop new key fundraising relationships with foundations, local public entities, corporations).
  • Plan and implement fundraising and development initiatives (products, events, etc.) to engage and build profitable relationship with potential supporters.
  • Craft outstanding bespoke partnership offers or products.
  • Attend relevant events for networking purposes and get in contact with prospects.
  • Present Medair, programmes, projects, products and other funding opportunities.
  • Maintain appropriate records of interactions and outcomes, using fundraising CRM and others.

Project Information Sharing

  • Collect key information related to programme strategy and implementation (read programmes’ documentation, engage with programme’s staff).
  • Share information with other team members.

Innovation / Changes

  • Stronger emphasis on developing new partnerships with foundations and corporates.

Team Spiritual Life

  • Reflect the values of Medair with staff, beneficiaries, and external contacts.
  • Work and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
  • Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.


  • Educated to degree level or equivalent (Eg. fundraising, Wealth management, Philanthropy).
  • Strong working knowledge of English and French (spoken and written).

Experience / Competencies

  • Needs to be well settled in Romandie, know the main Philanthropy networks.
  • Demonstrable professional success in the area of fundraising / marketing / sales.
  • Experience in developing high value relationships.
  • Experience in the private sector.
  • Advanced user of MS Office. Experience of CRM / sales management software.
  • Excellent communication skills - verbal and written. Excellent copywriting skills.
  • Inspirational communicator, able to engage different audiences.
  • Commitment to discretion & confidentiality.
  • Understanding of international and humanitarian context.
  • People-oriented, relational, excellent networking & influencing skills, pioneer and self-driven, organised, persistent, collaborative team player.

Working Conditions

  • Swiss or eligible EU citizens, or those with a valid work permit for Switzerland, can apply.
  • This is a HQ based position, involving travelling across Romandie and occasional travel to the field.

Application Process

Before you apply, please ensure you are fully aware of the:

Then to apply, go to the “Current Vacancies” page, then:

apply for this vacancy (or another position that matches your profile), or

apply for a Medair ROC (where we can try and match your competencies to our vacancy needs)

Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed. Medair does not set closing / deadline dates for applications; recruitment is on-going until the position is filled

About the Organization


Medair is a humanitarian organisation inspired by Christian faith to relieve human suffering in some of the world’s most remote and devastated places. We bring relief and recovery to people in crisis, regardless of race, creed or nationality. As signatories of the Red Cross Code of Conduct, we believe that aid should be given to everyone who is in need, regardless of political, social or religious viewpoint. We save lives in emergencies and then stay to help people recover from crisis with dignity—working side by side with communities to leave a lasting impact. We provide a range of emergency relief and recovery services: health care and nutrition; safe water, sanitation, and hygiene; shelter and infrastructure.

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