Knowledge Management and Communications Officer

Job Description

I. Overview

The USAID Southern Africa Trade and Investment Hub (SATIH) project, a five-year trade and investment program for Southern Africa in its fourth year of implementation, is expected to increase global competitiveness and intraregional trade and improve food security in Southern Africa. The Hub engages with partners across the region to increase sustainable economic growth, global export competitiveness, and trade in targeted Southern African countries. It supports these objectives by increasing exports from Southern African countries to South Africa and the United States (under the African Growth and Opportunity Act [AGOA]), boosting capital and technology flows from South Africa to other Southern African countries, and providing targeted trade facilitation support to Zambia. The Hub works with market actors to identify and resolve enterprise constraints and to implement sustainable solutions through market-based trade and investment facilitation services. The Hub partners with USAID bilateral missions through the USAID/Southern Africa Regional Economic Growth Office in the successful delivery of its objectives.

The Hub also has a presence supporting international trade and AGOA utilization in East Africa. This program in East Africa will be staffed by a Program Director, a Program Officer, and a Knowledge Management (KM) and Communications Officer, located in Nairobi, Kenya, and with support from the DAI office in Bethesda, Maryland.

II. Responsibilities and Tasks

The KM and Communications Officer’s responsibilities include, but are not limited to, the following tasks:

• Oversee the drafting of regular reports on the program’s activities (including monthly activities updates and quarterly and annual reports)
• Work with the Program Director to respond to ad hoc requests for reports from USAID
• Review materials generated for program-sponsored events, such as national and international trade fairs - organize, brand, produce required marketing materials, and facilitate business participation.
• Develop, approve, and update promotional materials to ensure program materials are branded correctly and consistently.
• Research and develop knowledge management materials including success stories, and case studies which will record learning from the project
• Script and produce audiovisual materials including presentations, webinars and short videos.
• Coordinate the maintenance and development of content for the project’s website and social media sites.
• Manage communications consultants as needed to support program activities (ex. graphic designers).
• Conduct periodic and systematic data collection and analysis of project results indicators, in conjunction with relevant project staff.
• Contribute to activity monitoring and evaluation plans.
• Contribute to reports on progress on results indicators and assist the Program Director in preparation of other reports as needed.
• Other duties assigned by the Program Director that are consistent with the overall focus of the assignment.

III. Qualifications:

· Ten years of experience working in communications and program evaluation.

· Experience working on projects with a wide range of clients and counterparts.

· A university degree in communications or a related field.

· Demonstrated experience providing guidance on knowledge management and communications strategy to programs.

· Prior experience working on USAID-funded programs.

· Ability to organize, present, and disseminate information, and to draft clear and concise documents with minimal supervision.

IV. Reporting and Station

The KM and Communications Officer will report to the East Africa Program Director and the position is based in Nairobi, Kenya.

V. How to Apply

Candidates should apply by sending application to EATIH_Recruitment@dai.com and provide all the required information and supporting documents. Applications should include a short cover letter or email, copy of signed and dated CV (resume), scanned copies of college and professional certificates, plus 4 examples of non-proprietary communication materials, which you wrote and/or designed. State the extent of your involvement in each piece. In the case of videos provide a link.

The closing date and time for submission of applications is Friday May 30^th 2020 at 11.00am East African Time.

About the Organization

DAI works at the cutting edge of international development, combining technical excellence, professional project management, and exceptional customer service to solve our clients’ most complex problems. Since 1970, DAI has worked in 150 developing and transition countries, providing comprehensive development solutions in areas including crisis mitigation and stability operations, democratic governance and public sector management, agriculture and agribusiness, private sector development and financial services, economics and trade, HIV/AIDS, avian influenza control, water and natural resources management, and energy and climate change. Clients include international development agencies, international lending institutions, private corporations and philanthropies, and host-country governments.