Knowledge Management and Learning Advisor

  • Mid-level, Full-time staff position
  • Posted on 25 February 2021
  • Rockville, Maryland, United States
  • Closing on 12 March 2021

Job Description

Panagora Group, a small business specializing in global health and international development, seeks a full-time Knowledge Management and Learning (KM/L) Advisor to work on the USAID-funded Promoting the Quality of Medicines Plus (PQM+) cooperative agreement. The KM/L Advisor is responsible for supporting monitoring, evaluation, learning, and research activities on the PQM+ program. She/he will provide general support for program-wide KM/L activities. The advisor will work under the direction and supervision of the Panagora MEL director on the program and will work out of the program headquarters in the Rockville office of U.S. Pharmacopeia, the prime awardee. We are looking for managers with KM/L experience on donor-funded public health contracts or grants.

The PQM+ KM/L Advisor will:

  • Develop and maintain a knowledge repository on a shared platform
  • Develop an ontology/naming system for categories of knowledge
  • Identify and file relevant knowledge artifacts (e.g., documents, photos, graphics, social media posts) that have been used by PQM and PQM+

Create model documents for common deliverables

  • Identify the most commonly used technical documents
  • Create model documents, working with technical specialists to identify all relevant sections, the best versions of text, and areas where customization is required
  • Turn these documents into templates with PQM+ branding and marking, and with guidance on how to customize the template
  • Coordinate technical review and editing of the templates
  • Manage the library of templates, including coordinating revisions/improvements

Support knowledge sharing activities on PQM+

  • Orient staff on where to find and how to use knowledge resources
  • Map technical work being done on the project
  • Facilitate workshops and learning activities such as brown bags and learn bites (in coordination with a counterpart on the U.S. Pharmacopeia Global Health and Manufacturing Systems team)
  • Provide management and follow-up support to leaders of communities of practice in managing their communities
  • Coordinate PQM+ participation in conferences or other regional or global events, including disseminating information on the opportunity, managing the abstract review and development process, and managing development of posters and presentations

Carry out additional responsibilities as may be assigned.


  • Master’s Degree in Communications, Knowledge Management, Public Health, International Development, or related field.
  • Minimum 5 years of demonstrated experience in CLA, knowledge management, or development project communications.
  • Experience working on international public health projects, especially health systems strengthening projects. Experience with USAID-funded projects strongly preferred.
  • Background in medical product quality assurance or pharmaceutical systems strongly preferred.
  • Excellent command of the English language (verbal and written) with a proven ability to communicate complex information for non-experts.
  • Experience facilitating formal and informal learning events, including brown bags, learn bites, after action reviews, workshops, and trainings to socialize, support, and sustain knowledge management activities.
  • Experience developing abstracts/presentations/posters for conferences or other knowledge sharing events.
  • Proven organizational skills, ability to work independently and in teams in a multi-cultural context.
  • Excellent attention to detail.
  • Excellent MS Office skills required; Adobe Creative Suite preferred.
  • Ability to work in French strongly preferred.

About the Organization

Panagora Group is a small business providing novel and integrated solutions in global health and international development. Our goal is to provide innovative solutions that build national capacity and promote sustainability through robust local participation and capacity building, utilizing highly integrated and private sector solutions. Throughout our work, we embrace a virtuous circle of knowledge stewardship, collaborative learning, and application of evidence to heighten and accelerate positive health and development outcomes.

Please visit our website at to apply. No telephone inquiries, please. Finalists will be contacted.

Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Note: Panagora does not offer visa sponsorship at this time.

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