Job Description
EnCompass LLC is currently seeking a Knowledge Management consultant for a USAID project providing a wide range of KM and communications activities. This is a long-term assignment to support development and implementation of a KM strategy and to help develop various KM and knowledge sharing products and processes.
Position Duties and Responsibilities
Essential functions include:
Responsible for assessing KM needs, identifying and implementing appropriate KM activities, programs and tools; and creating a strategic KM strategy.
- Work with the Senior Communications Advisor to engage in an in-depth assessment of KM needs, audiences, existing platforms, and develop recommendations and a KM/Communications strategy for meeting objectives
- Work with and oversee the development of resource libraries
- Integrate KM content and activities within USAID’s internal and external web pages
- With EnCompass Learning team members, develop and support web-based learning and experience exchanges
- Support EnCompass evaluation staff in assessing the results and cost-effectiveness of KM solutions
- With EnCompass Gender team, create gender stakeholder engagement strategy
- Work with the team to ensure 508 compliance of all materials and products
- Review, update, implement and oversee maintenance of the stakeholder database
Position Requirements
Education and Experience
- Advanced degree in communications or KM, or other relevant field
- 10 years professional experience in KM, including researching, creating and implementing KM products and tools
Technical Qualifications
- Experience creating and implementing KM strategy plans
- Experience working with KM for USAID, including databases, information libraries, communities of practice, etc.
- Experience in evaluating KM tools and processes
- Familiarity with basic usability interface concepts and practices (especially for database design) and familiarity with Google docs (or other cloud technologies)
- Knowledge of USAID gender policy and programming is a plus
General Qualifications
- Strong technical and general writing skills
- Proven track record of successful teamwork, good presentation/facilitation skills and excellent verbal and written communication skills required
- Ability to deal sensitively in multi-cultural environments and build effective working relations with clients and colleagues
- Strong interpersonal skills and ability to interact with individuals at all levels
About the Organization
EnCompass LLC is a women owned small business that offers innovative solutions for organizational excellence. We seek to enhance the impact and capacity of government and multilateral agencies, corporations, and nonprofits around the world through customized services in organizational and leadership development, training, technical assistance, and evaluation. EnCompass has a global and multicultural team of staff and consultants with deep expertise in a range of issues including health, HIV/AIDS, gender, democracy and governance, education, human rights, agriculture and food security.
