Learning Design Manager

Job Description

The UK-PHRST Learning Design Manager is a pivotal post and will lead on instructional design, development of technical opportunities and delivery of remote, hybrid and online courses, while working cohesively with the team to achieve the wider set of UK-PHRST Capacity Strengthening strategic objectives.

The post-holder will co-create and deliver a dynamic, needs-responsive offer of professional development and learning activities, working in collaboration with partner organisations and UK-PHRST subject matter expert colleagues. They will enhance the design and delivery of methodological approaches, including the use of up-to-date tech platforms to deliver high quality, engaging, interactive courses, workshops, simulations and evaluation processes with partners.

As a learning and development designer, the postholder will have a sound knowledge of current recommended practices in web design and accessibility, as well as a multi-media skillset. Adept at applying learning design, with digital and visual principles, they will help to co-create courses and content that is engaging, creative, innovative and pedagogically sound. They will demonstrate their expertise and experience in the arenas of learning design to support continuous professional development and education, including the use of face-to face, remote, online and e-learning platforms, tailoring content to suit each of these delivery modes.

The post holder will work with subject matter experts in epidemiology, microbiology, and other public health disciplines. They will work in collaboration with in-country partners and teams (e.g., national organisations/institutes, Africa CDC, the WHO, etc) to identify, tailor, develop and deliver capacity strengthening initiatives that meets the stakeholder needs and preferences.

As the Learning Design Manager, your main responsibilities will include:

Education, Learning and Development

• Provide expertise in learning design to enhance capacity strengthening activities through face-to-face, remote, hybrid, and e-learning platforms, with a remit to lead on planning and delivery of a suite of courses.
• Utilise a range of approaches, such as interactive workshops, simulations and case studies, with the ability to adapt delivery to match requirements across subject matter disciplines, and availability of resource.
• Use project management tools and skills to ensure productive coordination across teams, as well as managing some projects and activities independently.
• Drawing on the expertise from across the Capacity Strengthening Team, embed educational design, delivery expertise, and monitoring, evaluation and learning into all activities.
• Co-create tailored capacity strengthening initiatives working with partner organisations, and across professional disciplines, ensuring an engaging and flexible approach with experienced cultural awareness.
• Translate stakeholder requirements and educational ideas into practical solutions, drawing from wider sector knowledge, products and materials to support UK-PHRST strategic objectives.
• Provide technology and visual design creative support, such as for templates, graphics, illustrations, guidelines, reports and other documentation, as necessary.
• Create materials to support course design and delivery, such as storyboards, scripts and production-ready content for video and web-based activities, as well as advice for production, ensuring high quality learner experience and tech standards.
• Offer face-to-face, remote and hybrid dynamic learning opportunities live and additionally, will create e-learning modules and online interactive activities to deliver UK-PHRST programmes that enable flexible access (timing) for participants.
• Create and maintain a new virtual learning environment (VLE) for the UK-PHRST, identifying opportunities for innovative, multi-media approaches to capacity strengthening activities, identifying external resources to support the development of the VLE.
• Work with colleagues to define processes and workflows for content delivery, training team colleagues to manage activities on the VLE, ensuring that issues relating to copyright, intellectual property rights and data protection are considered in the production of content and activities.
• Embed continuous monitoring, evaluation and learning processes to inform and improve capacity strengthening initiatives in real-time, as well as for future activities.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Person Specification

Essential

• Educated to level 6 in a relevant subject (i.e. BA / BSc level) or able to demonstrate an equivalent level of knowledge and experience
• Qualification (or equivalent experience) in instructional/education/learning design
• Expertise and experience in learning design and delivery of capacity strengthening activities through face-to-face, remote, hybrid, as well as e-learning platforms for professional audiences, using a range of approaches (including, but not limited to, workshops, simulations and case studies)
• Trained / accredited / experienced in the use of illustrator, graphics and data visualisation techniques
• Experience of developing, maintaining, as well as managing the governance (security, good practice and legal regulations) of a Virtual Learning Environment (VLE)
• Experience in employing coaching and mentoring approaches
• Excellent written, oral communication, listening, presenting and facilitator skills
• Approachable team-player with a robust track-record of establishing strong stakeholder relationships, operating across organisations, disciplines and cultures
• Ability to make judgements involving highly complex facts or situations, which require the analysis, interpretation and comparison of available options
• Effective independent worker, with self-accountability for managing quality standards, deadlines, capacity and resources within constraints
• Values-based leadership and management skills
• Future orientated, operating strategically with a global perspective, contributing openly
• Interest, willingness and ability to travel
• An understanding of, and commitment to, the RST principles of social equity, human rights and inclusion, as well as the UKHSA principles of equality of opportunity and good working relationships.

Desirable

• Postgraduate or professional qualification in teaching, education, or subject related to the role
• Project Management qualification e.g., PRINCE2, Microsoft Project, or similar OR demonstrable equivalent level of knowledge and experience
• Experience of researching sector-relevant best practice (globally - private and public sectors), and interpreting its transferability for implementation
• Experience of commissioning and producing multi-media content, such as video, animation, audio, and interactive content, such as using e-learning software

Selection process details

Your Statement of Suitability (no more than 1,500 words) should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).

You will also be asked to provide information within the Employer/ Activity history section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.

STAGE 1 - APPLICATION & SIFT:

You will be required to complete an application form. This will be assessed in line with the advertised essential criteria please do provide evidence of how you meet this.

If you are successful at this stage, you will progress to an interview.

STAGE 2 INTERVIEW

This competition will involve an interview by video.

As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.

You will be assessed against Civil Service Competency Framework in the interview, see more details in the job description.

Expected Timeline:

Advert close: 23:55hrs on 8th March 2023 unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Interviews: W/C 28/03/2023

Please note these dates could be subject to change.

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants)

Nationality requirements

Appointments to roles within UKHSA will be made in accordance with the Civil Service nationality rules. These can be found athttps://www.gov.uk/government/publications/nationality-rulesThis job is broadly open to the following groups:

• UK nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the Republic of Ireland
• Nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
• Relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• Relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• Certain family members of the relevant EU, EEA, Swiss or Turkish nationals

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Security clearance level requirement

Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard. People working with government assets must complete Basic Personnel Security Standard checks.

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

Please Note

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&Cs are found https://www.ukhsa.reed.com/

Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.

Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email:Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

About the Organization

At the United Kingdom Health Security Agency (UKHSA) our mission is to provide health security for the nation by protecting from infectious disease and external hazards. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

Our mission is challenging, innovative and in the spotlight. We will work to ensure our people have the diverse skills, experiences, and backgrounds we need to thrive, that our employees are representative of the communities we serve and feel valued and enabled to play their part in delivering our work. Creating our working culture is an ongoing process which we are developing by listening and learning together, hearing, and acting upon diverse voices and opinions to develop a common sense of identity and effective ways of working.

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